The SS is not credited immediately when you claim. Something wrong

    4 days later

    I bought 150 SS yesterday and I have not received them,have send emails with the screenshot of my payment to no avail and this is the second time am losing money

      I didn't purchase, but when I completed certain things like voting and replying to comments I never got my rewards. It didn't even register them as being done. But I've no idea where to report this issue.

        i have 500 ss stocked up. how can i get other people to buy them? i dont see that function.

        I have tried to purchase some SS but it won’t work. I tried on my phone browser, the app on my phone, and on my computer.

          earlier this year i used standard chartered debit card to buy ss. no problem. but after a while, the card is rejected when ever i want to buy ss. then i used standard chartered credit card. it was ok for a month or so then rejected again. i used a cash card from a different bank. payment went through. but after a while it was rejected. then i used a different debit card from another different bank. it went through for the payment. then now it got rejected again! paypal said my bank declined the payment. when i called the bank, they denied the claim. its the merchant who declined the card. why is that? i have to use different cards. now i have no more different card to use. so author~sans.. i now rely on the free ss everyday.

            WEBNOVEL_OFFICIAL I buy ss at around 19:00 last night and the credit too was already deducted but I don't received the ss. I use google pay wallet.

                Saya gagal membeli ss karena saldo tidak cukup..padahal saldo masih cuku..minta tlg dibantu..pembelian pd tgl 29 nov 2019 pukul 09.30 trimakasih

                WEBNOVEL_OFFICIAL

                    It won't let me purchase when I tried google pay.

                      Just bought ss within like 20 mins, it was deducted from my card but I didnt get the stones and it didnt register on my PayPal, only in my card history... After I paid on paypal webnovel just crashed and i thought i just lost my internet connection, but it kept logging me out after. So i dont even know what to screenshot.
                      I wanted to purchase the 7 day free pass so if it could be fixed quickly it would be great.

                        Why can't I change my payment method? I want to use PayPal but its forcing me to use Google.

                          bought 1000 spirit stones registered on my PayPal but I haven't received them trying to figure out why and found this, is there a server issue or what i need my spirit stones already payed for them

                            I just buy the previlage of 199 but nothing happend. 199 was deducted already but

                              I just buy the previlage of 199 but nothing happend. 199 was deducted already but Nothing happend i want my 199 return. This is a rep off.

                                WEBNOVEL_OFFICIAL I just got a question are the monthly big hello gifts that give you a portion of ss you used last month for privilege still a thing?

                                    I just bought privilege for his breathtaking and shimmering light my SS as been deducted and I couldn't get access to the new chapter I bought..please rectify this for me or you refund my SS

                                      12 days later

                                      WEBNOVEL_OFFICIAL y the daily SS have been reduced. Pls don't do this we are already paying for previlege chapters and supporting the authors. Now the daily SS has also been reduced, it's so disheartening as well as making lose interest in reading novels. Pls pls give us more SS so that we can be encouraged to read more novels

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