Yes, this is a problem going on. When I first started writing I received a 3-star rating, but the person said a few things that really helped me grow as an author. I look at it as a dirty stain on my reviews but also appreciate it.
One thing that is misunderstood, is that if you read to the end, but say, go to the first chapter, the reader says you are on chapter 1 or 0. This would make others think that you did not read at all. I have auxiliary chapters that are a Character Reference List or a Monster Manual. If a reader looks at that last before writing a review, then it could make it seem that they did not read the book yet. This should be fixed by Webnovel...
The reviews that worry me more are the ones made by level 1 or 2 people. There is a copy paste review that I have seen going around that is quite cruel. This is it:
Well english is not my 1st language so I will not say a word about writing quality, to be honest after 7 chapters i was thinking that this novel will be at last decent. My bad. Its not even aceptable. Its awfull!
After 20 chaps mc is already like one of the strongest in this world. Damn, plot without purpose, illogical to the point when author is even writing what he feels in the middle of the chapter. I can't focus on story when there is idiotic sentence from time to time.
Whats for + thats the stability of updates.
Im droping this one
I have seen that review on more than one novel. It is a lie and should be looked at carefully by the Webnovel staff. I have also seen people copy paste a recipe and give a 1-star rating to a novel. That is also a load of poo...