JoannaAngel05 Yikes, sometimes I feel like people need to check their eyesight. This is a Book Cover FAQ thread, meaning that this is only info regarding problems with book covers, not actual book cover requesting or making. @yaoyueyi has their own thread dedicated for requests, same with @silentscarlettt who also makes book covers FOR FREE.
If you go to their corresponding threads and READ all of their original post to see how you should format your request then comment it but, only if it says Requests are open or something like that. If it says closed then it's closed.
Not trying to come off as rude or anything but this is a free service and original authors (myself excluded) have gotten a cover from wither one of them (not all requests sent get accepted). Even then they don't have to make a cover for everyone, just the one's they feel like doing since it's a free service which we are all grateful for.
You can try your luck at those threads, not here in a FAQ