WEBNOVEL_OFFICIAL @Webnoveldeveloper
I repurchased the previous chapters from the start it went premium... I originally purchased those early chapters during Qidian time. But now when it went on discount, I found out that those same chapters were locked again. This did not only happen on “Perfect Secret Love..” as I have several novels whose chapters were paid for for earlier.
When this app was renamed Webnovel, it seemed that all the previous chapters that were purchased became null and void, which subsequently became locked. This is not fair to us. Could we be refunded please? We also make it a point to log in and earn credits to purchase chapters plus we also purchase SS using our own money.
I’m just concerned since I’ve purchased a couple of books now and have fully unlocked ALL of it’s locked chapters, that this situation will happen again. Now, this would be horrible and terrible as we, the readers will lose confidence in your app’s and company’s integrity.
This is not the first time I posted, nor it is the first time that was brought up for your attention. I’ve read a lot of the other readers with similar concerns. I haven’t read any that had or was provided a solution nor resolution.
Please address this promptly as it’s been going on for a long time now...