Comments not loading

StormGodling · May 2, 2019

I’m a new writer on here and I’ve always wondered if my readers weren’t interested in posting comments but after trying to get to the comments myself I noticed they don’t load and the little loading circle just keeps spinning around. Does anyone know what I can do about this?

Yuki_Qing · May 2, 2019

StormGodling are you an android user? please update to the latest version https://forum.webnovel.com/d/23158-early-bird-entrance-for-the-new-android-beta-version-ready-for-winning-ss/23

StormGodling · May 3, 2019

I’m not I have an IPhone 6

SongforJ · May 3, 2019

Same thing is happening to my story too and I have an iPhone 6S. Other novels load comments though.

Yuki_Qing · May 3, 2019

StormGodling SongforJ guess they yet to update the webnovel version in ios since for android app only beta test atm.

SongforJ · May 4, 2019

Yuki_Qing yeah, that makes sense. Means I shouldn’t update my novel till they fix it, then?

Yuki_Qing · May 4, 2019

SongforJ maybe you can try on pc atm

Clarkie · May 5, 2019

Hi guys, it's "Book Review" or "Chapter Comments"?
Could you please give me bookId and chapterId?

dapenggaofei · May 5, 2019

Try to use the pc/m first. We are fixing this issue in app.