Is it really that hard to come out and say something like: hey I’ll be out due to personal matters for x days.
Or releases will be delayed for x days/ weeks?
It would leave some disgruntled people, but not enough for this much trash talk.
Also, Qidian should have some back up translators to carry stories until a new dedicated translator is found, and to do a few chapters for translators taking an announced break. That or announce the cancellation of the translation until further notice, mark it as such, and make some degree of reparations to dedicated followers. Also canceled translations should at minimum be cheaper.