so yes just an update to my original post, it was a bug because the rewards section is showing now but I'm getting alot of cannot connect to server issue even though I clearly have internet connection.

Yuki_Qing Ok, I see...

When you say "app sometimes glitch and experience not so good", can you be more specific? Thanks in advance.

      LaneYu_F
      My suggestions to make things more convenient:
      1. Subscription with tiers
      2. Increase the SS combo choices / Allow purchase of a larger amount of SS, e.g. 5000, 7500 & 10000.
      3. Automated top up of SS once it falls below a certain value.

      Thank you for your time and help.

          LaneYu_F

          Glitch
          (Using apps on phone/emulator):
          Whatever version before: library not synchronize well

          (Using emulator):
          Apps keep auto shut down or kick me out when I: open WN apps for only 2 or 3 second / after try to click on other section (e.g. library/reward/homepage) / do nothing at all after successfully open it (message: app not responding). This happened 3-5 times (in 1 day) or more than that - really need high patient on it. This issue started this year.

          Question:
          Why troubling myself and still stubborn not using app on phone? Like I mentioned above, I do not always using the phone, except for family / work and some routine can do it on PC.

          Emulator problem? I have no issue with the emulator as i read other publisher novel/manhua/manhwa apps or watch movie/drama or playing heavy game in there. Although encounter some problem like apps auto shut down, only for 1 or 2 times for 1 day.

          Experience not so good - ss issue, no need to mentioned in here as already email and believe WN have record for that email. .

          So, for me PC is really convenient.

          Thanks.

              Yuki_Qing For the synchronization and auto-shut-down/kick-out issue, mind leaving your phone model, version of your phone and edition of your operating system as long as your Webnovel ID? That would be helpful, thanks.

                  Yuki_Qing And if it's not too much trouble, could your readdress the ss issue here?

                      [Bug Report] Chapter i unlocked before in Almighty coach using ss in normal version now needed to buy privelege membership if i press next page but i can go back page WEBNOVEL_OFFICIAL

                          LaneYu_F
                          Sorry for late reply.
                          ID: 4300398573

                          A) Synchronization issue:-
                          1. Phone : SM-T705, version 6.0.1
                          2. Phone : JSN-L22, version 9 (EMUI 9.0.1)
                          3. PC emulator: Nox Player, version 6.3.0.0004 (Windows 10)

                          B ) Auto shut down issue: PC emulator: Nox Player, version 6.3.0.0004 (Windows 10)

                              Yuki_Qing same for me, phone or emulator, if using the newest update WN apps its always not responding, for phone i forced to download the old ones to read all the novel on my phone, i know my phone are outdated but atleast if they had minimum req for phone they should make a restriction there like "your phone not compatible with newest update" or something

                              and i totally agree with using PC to read, its easier and more convenient

                                Yuki_Qing Device info :Nokia 6.1 Plus\9\28\3.7.2
                                IP : fe80::ec2a:24ff:fe5d:d6c2%dummy0
                                Net TYPE : 3G
                                Public Net IP ：197.210.57.207

                                PING idruid.webnovel.com (49.51.15.11) 56(84) bytes of data.
                                64 bytes from 49.51.15.11: icmp_seq=1 ttl=44 time=463 ms
                                64 bytes from 49.51.15.11: icmp_seq=2 ttl=44 time=343 ms
                                64 bytes from 49.51.15.11: icmp_seq=3 ttl=44 time=341 ms

                                --- idruid.webnovel.com ping statistics ---
                                3 packets transmitted, 3 received, 0% packet loss, time 2037ms
                                rtt min/avg/max/mdev = 341.984/382.880/463.350/56.907 ms

                                Target IP：49.51.15.11
                                1. 49.51.15.11 time=0.000ms
                                Traceroute complete

                                PING app.webnovel.com (49.51.20.16) 56(84) bytes of data.
                                64 bytes from 49.51.20.16: icmp_seq=1 ttl=44 time=571 ms
                                64 bytes from 49.51.20.16: icmp_seq=2 ttl=44 time=489 ms
                                64 bytes from 49.51.20.16: icmp_seq=3 ttl=44 time=638 ms

                                --- app.webnovel.com ping statistics ---
                                3 packets transmitted, 3 received, 0% packet loss, time 2160ms
                                rtt min/avg/max/mdev = 489.360/566.356/638.639/61.037 ms

                                Target IP：49.51.20.16
                                1. 49.51.20.16 time=0.000ms
                                Traceroute complete

                                PING api.webnovel.com (49.51.20.22) 56(84) bytes of data.
                                64 bytes from 49.51.20.22: icmp_seq=1 ttl=44 time=276 ms
                                64 bytes from 49.51.20.22: icmp_seq=2 ttl=44 time=274 ms
                                64 bytes from 49.51.20.22: icmp_seq=3 ttl=44 time=259 ms

                                --- api.webnovel.com ping statistics ---
                                3 packets transmitted, 3 received, 0% packet loss, time 2058ms
                                rtt min/avg/max/mdev = 259.320/270.319/276.841/7.833 ms

                                Target IP：49.51.20.22
                                1. 49.51.20.22 time=0.000ms
                                Traceroute complete

                                PING img.webnovel.com.toversea.sched.ovscdns.com (87.245.210.77) 56(84) bytes of data.
                                64 bytes from 87.245.210.77: icmp_seq=1 ttl=48 time=198 ms
                                64 bytes from 87.245.210.77: icmp_seq=2 ttl=48 time=184 ms
                                64 bytes from 87.245.210.77: icmp_seq=3 ttl=48 time=190 ms

                                --- img.webnovel.com.toversea.sched.ovscdns.com ping statistics ---
                                3 packets transmitted, 3 received, 0% packet loss, time 2049ms
                                rtt min/avg/max/mdev = 184.308/190.886/198.037/5.641 ms

                                Target IP：87.245.210.77
                                1. 87.245.210.77 time=0.000ms
                                Traceroute complete

                                PING ptlogin.webnovel.com (45.113.69.27) 56(84) bytes of data.
                                64 bytes from 45.113.69.27: icmp_seq=2 ttl=44 time=308 ms
                                64 bytes from 45.113.69.27: icmp_seq=3 ttl=44 time=697 ms

                                --- ptlogin.webnovel.com ping statistics ---
                                3 packets transmitted, 2 received, 33% packet loss, time 2155ms
                                rtt min/avg/max/mdev = 308.490/503.173/697.857/194.684 ms

                                Target IP：45.113.69.27
                                1. 45.113.69.27 time=0.000ms
                                Traceroute complete

                                PING pay.webnovel.com (45.113.69.27) 56(84) bytes of data.
                                64 bytes from 45.113.69.27: icmp_seq=1 ttl=44 time=293 ms
                                64 bytes from 45.113.69.27: icmp_seq=2 ttl=44 time=274 ms
                                64 bytes from 45.113.69.27: icmp_seq=3 ttl=44 time=261 ms

                                --- pay.webnovel.com ping statistics ---
                                3 packets transmitted, 3 received, 0% packet loss, time 2071ms
                                rtt min/avg/max/mdev = 261.596/276.698/293.557/13.107 ms

                                Target IP：45.113.69.27
                                1. 45.113.69.27 time=0.000ms
                                Traceroute complete

                                --The following is the Http request--
                                checkServer : https://idruid.webnovel.com/app/api/ping

                                duration = 10062ms

                                ResultCode = 200

                                checkServer : https://ptlogin.webnovel.com/login/ping

                                duration = 2832ms

                                ResultCode = 200

                                checkServer : https://img.webnovel.com/cover.png

                                Sorry, network error.(-10014)

                                    Your network is always down i can't read any novel's i can just view everything in this app heck i can even commmet but not read any book please fix the bug or program or something... my ss is running out of time/days i have to spend them😭😭😭

                                      The paragraph comments were similar to wattpad, it takes time to open and unlock chapters (or am I really impatient?). Sometimes, if offline, I can't open few downloaded chapters... and even if I already unlocked and downloaded it and currently reading the chappie and the connection turns off, the chappie disappears and I'll need connection to read the said chapter... I can't see videos to complete the daily mission...

                                      In the reading time thingy, the time I took in reading went negative.

                                      And in the library, the novel "National School Prince is a Girl", it says 50 chapters unread but when I clicked on it, no additional chapters can be seen after the last chapter I've read...

                                      Oh, I hope for an update in the inkstone corner.
                                      Although overall, it became more convenient.

                                      Can i ask, what's with the items?

                                      Galaxy J2 Prime, SM-G532G/DS,Android 6.0.1
                                      Wifi Connection
                                      Philippines

                                        I would report a bug . .. When im downloading a novel and its says 100% download completed . . And when the time i read it off line after reading 5-8 chapter its unable to read again every time i hope you can fix it

                                          WEBNOVEL_OFFICIAL I have problem of relocked chapters for the king's Avatar. It happens again. I reported before but my logging system is out of order. I believe there might be some tampering to the logging system cause I can't find my unlocked consumption history for certain chapters of TKA. When I reported, the person in charge just casually said that the logging is not there and that's it! I was like so speechless with how the support people of webnovel is communicating with their users.. I felt so dissapointed in webnovel. The sudden relocked chapters, the poor update stability and the very rude customer service! So thank you for nothing and I am out of here.

                                              WEBNOVEL_OFFICIAL
                                              App freezes when you reply to a novel review (not when replying/commenting on a chapter or posting a review, only when replying/commenting on a review); to unfreeze, app restart is needed.

                                              Samsung galaxy s8, SM-G950F, Android 9
                                              WiFi
                                              Slovakia

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