LaneYu_F
Sorry for late reply.
ID: 4300398573

A) Synchronization issue:-
1. Phone : SM-T705, version 6.0.1
2. Phone : JSN-L22, version 9 (EMUI 9.0.1)
3. PC emulator: Nox Player, version 6.3.0.0004 (Windows 10)

B ) Auto shut down issue: PC emulator: Nox Player, version 6.3.0.0004 (Windows 10)

    Yuki_Qing same for me, phone or emulator, if using the newest update WN apps its always not responding, for phone i forced to download the old ones to read all the novel on my phone, i know my phone are outdated but atleast if they had minimum req for phone they should make a restriction there like "your phone not compatible with newest update" or something

    and i totally agree with using PC to read, its easier and more convenient

    Yuki_Qing Device info :Nokia 6.1 Plus\9\28\3.7.2
    IP : fe80::ec2a:24ff:fe5d:d6c2%dummy0
    Net TYPE : 3G
    Public Net IP :197.210.57.207

    PING idruid.webnovel.com (49.51.15.11) 56(84) bytes of data.
    64 bytes from 49.51.15.11: icmp_seq=1 ttl=44 time=463 ms
    64 bytes from 49.51.15.11: icmp_seq=2 ttl=44 time=343 ms
    64 bytes from 49.51.15.11: icmp_seq=3 ttl=44 time=341 ms

    --- idruid.webnovel.com ping statistics ---
    3 packets transmitted, 3 received, 0% packet loss, time 2037ms
    rtt min/avg/max/mdev = 341.984/382.880/463.350/56.907 ms

    Target IP:49.51.15.11
    1. 49.51.15.11 time=0.000ms
    Traceroute complete

    PING app.webnovel.com (49.51.20.16) 56(84) bytes of data.
    64 bytes from 49.51.20.16: icmp_seq=1 ttl=44 time=571 ms
    64 bytes from 49.51.20.16: icmp_seq=2 ttl=44 time=489 ms
    64 bytes from 49.51.20.16: icmp_seq=3 ttl=44 time=638 ms

    --- app.webnovel.com ping statistics ---
    3 packets transmitted, 3 received, 0% packet loss, time 2160ms
    rtt min/avg/max/mdev = 489.360/566.356/638.639/61.037 ms

    Target IP:49.51.20.16
    1. 49.51.20.16 time=0.000ms
    Traceroute complete

    PING api.webnovel.com (49.51.20.22) 56(84) bytes of data.
    64 bytes from 49.51.20.22: icmp_seq=1 ttl=44 time=276 ms
    64 bytes from 49.51.20.22: icmp_seq=2 ttl=44 time=274 ms
    64 bytes from 49.51.20.22: icmp_seq=3 ttl=44 time=259 ms

    --- api.webnovel.com ping statistics ---
    3 packets transmitted, 3 received, 0% packet loss, time 2058ms
    rtt min/avg/max/mdev = 259.320/270.319/276.841/7.833 ms

    Target IP:49.51.20.22
    1. 49.51.20.22 time=0.000ms
    Traceroute complete

    PING img.webnovel.com.toversea.sched.ovscdns.com (87.245.210.77) 56(84) bytes of data.
    64 bytes from 87.245.210.77: icmp_seq=1 ttl=48 time=198 ms
    64 bytes from 87.245.210.77: icmp_seq=2 ttl=48 time=184 ms
    64 bytes from 87.245.210.77: icmp_seq=3 ttl=48 time=190 ms

    --- img.webnovel.com.toversea.sched.ovscdns.com ping statistics ---
    3 packets transmitted, 3 received, 0% packet loss, time 2049ms
    rtt min/avg/max/mdev = 184.308/190.886/198.037/5.641 ms

    Target IP:87.245.210.77
    1. 87.245.210.77 time=0.000ms
    Traceroute complete

    PING ptlogin.webnovel.com (45.113.69.27) 56(84) bytes of data.
    64 bytes from 45.113.69.27: icmp_seq=2 ttl=44 time=308 ms
    64 bytes from 45.113.69.27: icmp_seq=3 ttl=44 time=697 ms

    --- ptlogin.webnovel.com ping statistics ---
    3 packets transmitted, 2 received, 33% packet loss, time 2155ms
    rtt min/avg/max/mdev = 308.490/503.173/697.857/194.684 ms

    Target IP:45.113.69.27
    1. 45.113.69.27 time=0.000ms
    Traceroute complete

    PING pay.webnovel.com (45.113.69.27) 56(84) bytes of data.
    64 bytes from 45.113.69.27: icmp_seq=1 ttl=44 time=293 ms
    64 bytes from 45.113.69.27: icmp_seq=2 ttl=44 time=274 ms
    64 bytes from 45.113.69.27: icmp_seq=3 ttl=44 time=261 ms

    --- pay.webnovel.com ping statistics ---
    3 packets transmitted, 3 received, 0% packet loss, time 2071ms
    rtt min/avg/max/mdev = 261.596/276.698/293.557/13.107 ms

    Target IP:45.113.69.27
    1. 45.113.69.27 time=0.000ms
    Traceroute complete

    --The following is the Http request--
    checkServer : https://idruid.webnovel.com/app/api/ping

    duration = 10062ms

    ResultCode = 200

    checkServer : https://ptlogin.webnovel.com/login/ping

    duration = 2832ms

    ResultCode = 200

    checkServer : https://img.webnovel.com/cover.png

    Sorry, network error.(-10014)

      Your network is always down i can't read any novel's i can just view everything in this app heck i can even commmet but not read any book please fix the bug or program or something... my ss is running out of time/days i have to spend them😭😭😭

        The paragraph comments were similar to wattpad, it takes time to open and unlock chapters (or am I really impatient?). Sometimes, if offline, I can't open few downloaded chapters... and even if I already unlocked and downloaded it and currently reading the chappie and the connection turns off, the chappie disappears and I'll need connection to read the said chapter... I can't see videos to complete the daily mission...

        In the reading time thingy, the time I took in reading went negative.

        And in the library, the novel "National School Prince is a Girl", it says 50 chapters unread but when I clicked on it, no additional chapters can be seen after the last chapter I've read...

        Oh, I hope for an update in the inkstone corner.
        Although overall, it became more convenient.

        Can i ask, what's with the items?

        Galaxy J2 Prime, SM-G532G/DS,Android 6.0.1
        Wifi Connection
        Philippines

          I would report a bug . .. When im downloading a novel and its says 100% download completed . . And when the time i read it off line after reading 5-8 chapter its unable to read again every time i hope you can fix it

            WEBNOVEL_OFFICIAL I have problem of relocked chapters for the king's Avatar. It happens again. I reported before but my logging system is out of order. I believe there might be some tampering to the logging system cause I can't find my unlocked consumption history for certain chapters of TKA. When I reported, the person in charge just casually said that the logging is not there and that's it! I was like so speechless with how the support people of webnovel is communicating with their users.. I felt so dissapointed in webnovel. The sudden relocked chapters, the poor update stability and the very rude customer service! So thank you for nothing and I am out of here.

              WEBNOVEL_OFFICIAL
              App freezes when you reply to a novel review (not when replying/commenting on a chapter or posting a review, only when replying/commenting on a review); to unfreeze, app restart is needed.

              Samsung galaxy s8, SM-G950F, Android 9
              WiFi
              Slovakia

              WEBNOVEL_OFFICIAL Look, I don’t know if it was reported, and know this post is for the beta test and all...
              BUT
              I CANT TAKE IT ANYMORE. There’s too many bugs in the iPhone version I’m using.

              1 i can’t like or reply interactions with my comment when i open the app trough the notifications.

              2 the reading mode resets to swipe every time I open the app.

              3 The comment on paragraph option keeps opening ou of nowhere when scrolling a novel.

              4 the view all comments button at the end of the chap don’t work. It opens the general menu istead and i have to go to the comments page trough there.

              5 after commenting the app blanks out instead of returning to the comments page.

              6 I can’t scroll down to the next chap when a new one is updated, being it premium or not. I need to go to the list of chapters and select the next one. This doesn’t happen to all novels, but to many and I didn’t notice a pattern

              Using an Iphone6s and the last version of the app. If this post is in the wrong place please kindly point me where I should post it and I’ll move it there...
              Tyvm u.u

              Hello. IDC about the free SS or what but I can't watch ads anymore!!!!!

              Can't finish reading!!!

                WEBNOVEL_OFFICIAL hi! I'm having problems with brightness settings. The brightness level won't change unless I exit from the book and re-enter again. Regardless of novel/comic.
                I'm using Oppo F5 6GB , CPH1727EX_11_A.35_190408 version (up to date).
                Wi-Fi and mobile data used.
                Country: Malaysia

                Thanks for the great work!

                  WEBNOVEL_OFFICIAL
                  Hi. I think I have already complained about it but didn't get any response. Recently, I've updated the new version but the result is same. I still don't get the library updates notification. I hope you'll fix it. Thanks.

                    why the fuck is the app not in scroll mode like any normal app should be wtf, deleted

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