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This morning when i came to check novels i discover that i was disconnected and i cant get my account anymore so i wanted To know if the admin could do something about it. My ID is heil. @WEBNOVEL_OFFICIAL
Lost account
Same thing happened to me...hopefully it can recovered. Sucks when all the experience is lost
Yeah but yesterday i just happen To buy 1000 spirit stone
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HannaLee did you got back your account?
I hate it so much when we aren’t aware of our account disconnecting on its own. Number one reason why I lost so many accounts and have to restock SS over and over again. Can’t really complain about that cause I got smarter with each new account. So thank you for making me smarter!!!!
DarkShadowow If this is how you turned out after becoming smarter than I fear what you were before~
AgainstTheHeavens Can you please try to login to the PC/M (https://www.webnovel.com for PC and https://m.webnovel.com for mobile site) site? I will ask our android developer what happened.
dapenggaofei I tried to sign in and they sais that my account doesn't exist. However when i tried to sign up with the same ID of my account it say that the name is already taken.
AgainstTheHeavens
Is it normal now?
@AgainstTheHeavens Would you please email to suggestion@webnovel.com with your account info?
dapenggaofei added the Need more information tag.
AgainstTheHeavens Off topic but what about AgainstTheGods? XD
a month later
immortal_corrupt That's literally off topic for QI haha.
2 years later
I lost my account too. I had built up spirit stones and novels that i was reading now its lost i tried contacting the support but i got nothing from them. I had to remake my account. I and everyone else, i hope, that this problem would be fixed.