I tried buying extra spirit stones after the advent of the premium system to access my favourite novels, but I seemed to be having some trouble. The first time was on the website, and I purchased 20USD worth of spirit stones. After going through the processes for payment, I received a pop up (I can't remember it's exact message however). No money had been taken from my account, and of course, I received no spirit stones, even after waiting for 24 hours. Just after that initial attempt, I also tried to buy some stones on the iOS app. That too was unsuccessful, with an error message popping up this time (even though I used paypal). I'm itching to try once more, but I'm worried that at least one of the previous transactions would miraculously pass through whatever processes are needed, and that I would've doubled up on payment. Any suggestions to my problems?
Possible SS purchase bug
Not_A_Weaboo l don't think there were any transactions being proceeded in ur case. But the issue is why u could not be able to successfully complete the transaction. Would you mind send the error code screenshot to suggestion@webnovel.com?
WEBNOVEL_OFFICIAL unfortunately, i did not have the quick thinking of taking a screenshot (my bad). I just frowned at it and then continued on with my day ahaha...
Also, does that mean I'm in the clear to make another purchase to try again, if nothing is being processed?
@Not_A_Weaboo Sorry for the inconvenience. You can try to make another purchase.
dapenggaofei thanks!
you can try restart the app on your iphone, if no money taken from your account, then it means no order there, you should buy again, thanks.
shllove yup, it's all good now. Thanks for the advice.