First of all, if this is a bug, please help me change the tag.

For three days, I did not receive any notification for library updates, the only thing it shows is a red dot at the updated novel.

I'm using the latest version app on Android for your information.

By the way, I know there are several other threads like this before but they are most likely outdated.

    AI380

    App > Profile > Settings > Notifications > Library Updates

    If it's enabled, go back to your Library, click on the three dots on the cover [bottom-right] of the story you want to receive notifications for, and see if Update Notifications option is enabled.

    If that, too, is enabled then follow the SELF-HELP guides below. And if the guides don't work and you have to use the Final method, you can directly ping @yaoyueyi and ask for the Report Bugs tag, or ping me and I will ping her in your stead.

    self-help guide 1

    1. Close the App.
    2. Disconnect from the Internet.
    3. Wait a few seconds.
    4. Reconnect to the internet.
    5. Wait a few seconds.
    6. Re-open the App.
    7. See if everything is working fine. Most of the times, Network is the biggest issue.
    8. Done.

    self-help guide 2

    Follow these steps if SELF-HELP GUIDE 1 doesn't work

    1. Open the App.
    2. Click on Profile in the bottom-right.
    3. Scroll down to find the Settings option.
    4. Click on the Settings option to open a new menu.
    5. In the new menu that opens, click on Clear Cache
    6. Close the App and open it again.
    7. See if everything is working.

    self-help guide 3

    Follow these steps if SELF-HELP GUIDE 1 and SELF-HELP GUIDE 2 fail to work.

    1. Go to your device's settings.
    2. Find the Apps & Notifications options, or simply Apps in some devices
    3. Choose Webnovel from the list that opens. If the list only shows a few apps and Webnovel isn't in it, click on Show all apps or something along those lines
    4. In the settings that open for Webnovel, choose the Storage option.
    5. In the new page that opens, click on Clear Data.
    6. Approve whatever pop-up opens and then open the Webnovel App again.
    7. Login.
    8. See if the issue is solved.

    Note: If you are on iOS or the above steps don't work for your android device, follow the below guide,

    Search on Google: How to clear App's data on Name of Your Device
    Example 1: How to clear an App's data on iPhone 7
    Example 2: How to clear an App's data on Google Pixel 3

    self-help guide 4

    Follow these steps if SELF-HELP GUIDE 1, SELF-HELP GUIDE 2, and SELF-HELP GUIDE 3 fail to work.

    1. Un-install the App
    2. Install the App
    3. Open the App and log in again.
    4. See if the issue is gone or if it still persists.
    5. Hopefully, the issue is gone by this point.

    WHEN all hope is lost and no self-help guide works

    1. Open the App
    2. Go to Profile
    3. Scroll down to find Settings
    4. Open the Settings
    5. Click on About Webnovel
    6. Click on Network Diagnosis
    7. Click on Start or whatever the alternative is on your device.
    8. Wait for the Diagnosis to finish.
    9. When the diagnosis finishes, click on the COPY button.
    10. Open the Forum from the App after you have copied the Diagnosis results.
    11. Return to this thread and paste the Diagnosis result.
    12. Explain your issue at the top.
    13. Wait for the Devs to respond.

      AI380 Forgot to mention one thing, you might have clicked around and disabled Webnovel's notifications on your device. On Android, it's really easy to do this since you just need to swipe right on the notification and the button to disable them appears.

      For this, you will have to re-enable the notifications through the Settings.

      Device Settings > Apps & Notifications > All Apps > Webnovel > Notifications

      If the above isn't how it works for your device, you can do a Google Search: How to enable/disable an App's notifications on name_of_your_device?

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