The problem is that the novel doesn't earn enough money so it doesn't pay enough to the parties involved. I think it would be better if they put these novel on ad based instead of a pay-wall and allowed gifts and donation to a patreon for both author and translator. the reason the novel failed in the first place was because of the pay-wall so only a number of people will read it because most people aren't willing to pay to read per chapter or they can add a one time purchase so ppl can buy the whole book.
If the novel is still updating maybe they can package 200-300ch as a one time purchase for a reasonable price instead of paying per chapter. since light novels sell per volume they should split them every 200-300 chapters and sell them like a regular book instead of per chapter which makes people upset at how much money they have to spend to read thousands of chapters.