This new webnovel update sucks i am going to give 1 star on play store.......i am really pissed at this point

      did any one contact customer support after they released "TRAIL READS"?

      The absolute state of Webnovel, idk why they don’t bring back old trial read novel. They did it before. What happening right now is a travesty. People are gonna migrate to another site if this keep going.

        i asked customer support and they said the update is rolling out slowly and we should wait for later today for the update for trial read novels

          Astral_Ascent my customer care always gives me copy pasted answers.......90% of the time it feels like conversing with a bot

            becuase they have to use the same answers they give other for yesterday. Becuase everyone asked the same questions yesterday

            But i asked a new one, so they had to think of an answer after talking with their other co-workers

              Google pays 85$ per hour. My last paycheck was $8500 operating a hundred hours per week online. My younger brother's friend has been averaging 12k for months currently and he's employed for twenty-two hours per week. I can’t believe however simple it had been once I attempted it out. This is often what I do to check further details by opening the link and clicking on (HOME TECH OR MEDIA.) Click Here For More Information..........https://clck.ru/RZVTh

                nothinsnew females are very lucky. Although their novels are bad(male opinion) they like it anyway

                    Hello. Thank you for your support on Webnovel and for reaching out to Webnovel customer support. How can I help you today?

                    You 2021-03-26 10:48:33

                    Hello

                    Adz- 2021-03-26 10:48:44

                    Hi

                    You 2021-03-26 10:48:50

                    Do you know when the male trial read novels are coming out?

                    You 2021-03-26 10:49:04

                    the female trial reads already came out

                    Adz- 2021-03-26 10:50:14

                    Kindly advise that the Trial Read will be updated after the editors find suitable works to be translated for you.

                    Adz- 2021-03-26 10:50:57

                    As you have found some female trial read, can you provide screenshots of this so that we can check?

                    Adz- 2021-03-26 10:51:10

                    As well as your userID number and email address?

                    You 2021-03-26 10:54:01

                    You 2021-03-26 10:52:35

                    Picture sending...

                    You 2021-03-26 10:52:45

                    It says the pictures are being sent

                    Adz- 2021-03-26 10:53:01

                    Alright thank you!

                    You 2021-03-26 10:53:54

                    here are the links if needed

                    You 2021-03-26 10:53:55

                    https://www.webnovel.com/book/heart-warming-youth_14105548705356805

                    You 2021-03-26 10:54:02

                    https://www.webnovel.com/book/the-princess-consort-has-a-lethal-destiny_19099788306398305

                    You 2021-03-26 10:54:10

                    https://www.webnovel.com/book/goodnight-mr.-ceo!_18925771905595705

                    You 2021-03-26 10:54:18

                    https://www.webnovel.com/book/flash-marriage-passionate-love-young-master-mo-is-a-wife-pampering-addict_19418323105268705

                    You 2021-03-26 10:54:24

                    https://www.webnovel.com/book/rebirth-from-the-ashes_19099782705245505

                    Adz- 2021-03-26 10:54:42

                    I guess these links are enough.

                    You 2021-03-26 10:54:47

                    ok

                    Adz- 2021-03-26 10:54:51

                    May I ask for your userID and email address please

                    Same thing happened to me they asked my email address because reply will delayed

                      You 2021-03-27 13:46:34

                      See they are in trial read now but with 5, 20 and 0 chapters

                      You 2021-03-27 13:46:47

                      For 2 days

                      Sarah- 2021-03-27 13:47:51

                      Ah yes. Those are Pilot Reads. Pilot read (synopsis only and no chapter) is actually the process of selecting works in the early stage of trial read. The user decides the works of interest based on the introduction of the work. These works are selected and entered into trial read to first translate 40 chapters, and then enter the voting pool to select the complete translated works.

                      You 2021-03-27 13:48:26

                      Yeah but they do not have 40 chapter

                      You 2021-03-27 13:48:39

                      And are in trial read section

                      You 2021-03-27 13:48:55

                      With 5 or 10 chapters

                      Sarah- 2021-03-27 13:50:08

                      Yes. As I have said, Pilot reads has no chapters because they are all synopsis only. After they are selected, they will be translated to 40 chapters then will move to complete translated works after entering the voting pool.

                      *** customer service seemed more confused than me

                        Webnovel just keeps on suprising me with there new way to disappoint me. Trial read and some of the good original are the only things keeping me from deleting my account but now I'm step closer to the end lol.

                        rishit1 Chinese customer support is best in feigning ignorance, no matter where - be it your supplier, bank or even customs. Let's wait till the next Friday

                            Most likely, the customer service has prepared cards to answer popular questions to placate most people. Your keywords are trial reads and no chapters - to the customer support that is just a pilot read. I highly doubt anyone in the customer support even uses the app.

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                              Hello, in order to help you solve the problem as soon as possible, please keep the consultation interface open. We are still waiting on the computer. If the problem has not been solved, please contact us as soon as possible. Thank you very much.

                              Sarah serve you！

                              Sarah- 2021-03-27 10:56:24

                              Hello. Thank you for your support on Webnovel and for reaching out to Webnovel customer support. How can I help you today?

                              Sarah- 2021-03-27 10:56:30

                              Hello

                              You 2021-03-27 10:56:32

                              hello

                              You 2021-03-27 10:56:56

                              do you know when the male trial reads novels are coming out, the female trial reads have already come out

                              Sarah- 2021-03-27 10:57:17

                              There is no fixed schedule of updates for Trial Reads.

                              You 2021-03-27 10:57:45

                              Do you know why there was no male trial reads for the past 2 weeks?

                              Sarah- 2021-03-27 10:58:17

                              As I have mentioned, there is no fixed schedule of updates for Trial Reads. So it may be updated anytime.

                              You 2021-03-27 10:58:47

                              ok

                              You 2021-03-27 10:59:13

                              and in the trial reads section for the males, there are 3-4 books with 5 chapters and 2 with 0 chapters

                              Sarah- 2021-03-27 10:59:48

                              Yes. Please note that some works will be updated 5 chapters a day.

                              You 2021-03-27 11:00:05

                              they havn't updates for 3 days

                              You 2021-03-27 11:00:15

                              and they are in the trial read section

                              You 2021-03-27 11:00:23

                              not pilot

                              Sarah- 2021-03-27 11:00:43

                              Yes. Because there is no fixed schedule of updates for Trial Reads. Some works will be updated 5 chapters a day.

                              You 2021-03-27 11:00:58

                              ok

                              Sarah- 2021-03-27 11:01:08

                              Not all works will be updated and there is no fixed schedule.

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                                So the Trial reads coming out every Thursday a few hours after reset for the past year was a total coincidence by this lazy, greedy site is what she’s saying. That’s pure BS

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