I want to change my email but no matter how many codes I try one after another it doesn't work. I write my nie email give it a save and nothi g. It doesn't change no matter how much I try. Please fix it or tell me what am I doing wrong.
Email
be sure you exit out of your mail as well. Either sign out of all your mail like gmail, and then open and login webnovel or inkstone if you are an author. You should be able to re-enter a new email to use
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Since February, I've been trying to change the email address registered to my webnovel account.
Here's why I still haven't managed to change it. Webnovel's account management system is designed to fail its users.
Firstly, the verification code for the current email address arrives roughly only once in ten attempts.
Second. In general, it's safe to say that the verification code for the new address never arrives. (in my case, the code has arrived only ONCE in hundreds of attempts made over 6 months)
Third. Even when you finally get the code for the new email address (which happened to me only once), webnovel's account system does not proceed to the next stage, which means you cannot enter the verification code. it thus becomes impossible to complete the process.
Nullabutton yes I got the new code at my new email but there is nowhere to actually input it so I am stuck there. Really disappointing cause I'll have to delete my email cause it's not safe anymore and in this way my webnovel account will go pa too.
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Nullabutton MountBewitchYou All I can say is to reach out to webnovel through your email with your info and issue. Unfortunately, the both of you are not the first I heard this from. Hopefully it gets fixed soon.
support@webnovel.com
2 years later
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