Does qidian ever reply to their Facebook messages. It said on their status page that they reply within minutes but I've sent a couple of messages two weeks ago yet they have never responded.

    they’re still lacking in some aspects but it should get better over time

      Stoneyraptor331 You know Qidian is a big company and there are thousands of readers .so there`s probably lots of messages sent to them so not getting an response in 1 hour is something normal.Also let me tell you that if you wrote them things like asking for spirit stones or something completely unrelated they are not obligated to answer you

        Ghalad If they can't answer within minutes they shouldn't say they can.
        If they 1 hour to answer they should say they take 1 hour.
        Just like the OP said it lacks transparency

          Ghalad All I asked them was how long does it take for editor test return results to arrive since they stated that they will be released within one to two weeks on the test yet it is over 18 days now. There's someone I know on discord who has been waiting for his editor test return results since February. That is why I am just concerned and would like a response.

            I don't mind being patient and waiting longer but it's incredibly aggravating if it's just a one sided conversation with myself.

            Ghalad Also to address your point, I messaged gravitytales and wuxiaworld, both decently sized companies, a couple of weeks ago and they responded within one hour just like how they stated in their status page. That is why I am having difficulty comprehending why qidian isn't similar.

              Stoneyraptor331 You generally need to wait 1-2 months for your test results.

              In addition, that isn't the platform for you to ask about editor tests since the people running the social media is not the same people doing the editor tests. It's a big company, so there are different teams. For WW and GT, they are pretty much the same people doing everything.

                Lomacris As i said they answer only Questions related to Facebook Page or Fb group they dont have duty to answer question unrelated to their scope of work

                  Stoneyraptor331 You should ask the site where you took the test for results better.As I asid this is a big company so there a divison of workers for everything and i dont think they will meddle with work`s concering other divisions (sorry for late reply i got work and school to worry cant be on here to much)

                    Stoneyraptor331 GravityTales and WW are just Web sites not real life companies so them answering in an hour is something normal.In sites like these 2 a group of people manage everything so they can answer you fast but in Qidian its different.
                    example:you wanted the result of editors test.if you contacted the FB page (thats unrelated to the test) they need to ask the departament(divison) of editors for your answer and if they will answer is completely unknown

                      anyway why the hell am i doing this i feel like a Qidian staff lol :sweat_smile:

                        Ghalad lol so GT, is not a real company ..hmm you do in fact know its 90% owned by webnovel / qi and a have a lot of contact between the 2 , also this is qi's third FB site in 2 yrs , why did they close the 1st 2 well one problem was the never answered replied and people left loads of bad comments

                          Pizz GT is much smaller scale, so there's little bureaucracy.

                            Pizz Well basically its just a Web company i never heard of them having an base or something outside of the Internet and yeah GT is basically just a subsidary of QI these days.
                            As for FB idk i havent carried an investigation about that case yet :laughing:

                            • Pizz replied to this.
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