Here is what I did. Since I changed my email address in facebook since 2020, it was bounded to the old email address that I am using when I registered back in 2018 I guess. If you changed your email address after your registration, your new email address will not be updated in the webnovel database. So......
- I GoTo Profile>Login>Mail Icon>Forgot Password>entered my OLD email address since my new email address cannot be found in the database (luckily I still have access to this old email add)
- Open my OLD email add and verified the change password confirmation and create new password
- Return to Webnovel, Profile>Login>Mail Icon>enter my OLD email address and NEW password
- Logged in 🙂
Ofcourse I request the CSR to change my bounded email address to my new email address. Hope this helps