Webnovel_Event I have two questions. 1. What happened to the compensation for us who couldn't log in for all of that time? 2. Should we keep our accounts under an email in case this happens again in the future?

    I logged in using Facebook to find everything has disappeared. I had loads of unlocked comics probably about 1,000 chapters unlocked and badges and everything’s gone. They still haven’t sorted it. Has anyone else lost everything not just the daily log in streak?

      Their are no Compensation yet, what about the daily sign in? You cannot tell me that i have log in to webnovel and check and sign to webnovel in time EVERYDAY just the daily sign in for it to be gone, and you can't even compensate it??

      Sorry for all the inconvenience caused and here are the compensation details:

      1. Login:
      2. We will deliver the daily login reward to all users affected by this bug in the amount of the issue days.
      3. The continuous login in status will be completed as well.
      4. Membership bonus coins: We will send the bonus coins by daily login to all members affected by the bug.
        All compensation will be issued within 7 working days and appreciate all your understanding and support.

      Webnovel

        Webnovel_Event that was a spare account I made by mistake my main account with everything on it was my Facebook account. The jadealsop@gmail.com never had anything on it. Just checked and it’s still not got anything but the Facebook linked account had everything on that has now gone. Ive emailed in a few times and still not got it sorted.

            Well glad compensation is incoming. Now the wait.Lets see how well it goes. Also it says membership coins, what if you are not a member or while it was down your membership expired will people still get compensated or does it require purchasing membership?

              I still haven't got my compensation.

                MaeShe It was an email turned out I was wrong. It was a promotional offer exclusive to members only.

                    Still no compensation. It's already more than a week already

                      Webnovel_Event
                      I was able to login and have a 10 day login streak now. I've even linked my fb to an email. But I'm still waiting for the Compensation to arrive.
                      when's that gonna happen?

                        I reread the webnovel post and it stated 7 working (also known as business day) meaning Monday thru Friday. So at least 2 - 3 more days guys. The wait sucks but it takes time.

                          Webnovel_Event All compensation will be issued within 7 working days and appreciate all your understanding and support.
                          Almost 2 weeks and no information on the compensation still

                            Got my continuous sign in back. Thanks.

                              Yay. Hopefully I am not to far down the list. Go webnovel!

                                Thank you Webnovel for fixing login streak! ❤️

                                  6 days of loss and only 6 fast pass... how's that fair webnovel??.??

                                    Ok, I hope for webnovel to see this and respond to it, I had well over 200 continuous days logged in and it is still on me being reset, with having only 18 days. Now have you just not reached me yet or should I fuss cuz I was passed over? I am being honest cuz I do enjoy your app, and don't want to cause an unnecessary problems, but if so that's just mean.

                                    lumiers Neither have I. It's so disappointing I stopped caring about logging in every day 💁🏻‍♀️ and I'm slowly entering less and less to the app

                                        TNHawke Well still no change. So either we are so far down the list it's gonna take a while or we will be forgotten. It's sad that people have begun to feel left off. And I hope Webnovel CHECKS THE FORUMS and sees this and makes a bit more effort.

                                            Had to write in to online customer service in order to get my compensation. For the 5-7 days of unable to login using Facebook, I have lost my 350+ days of login streak and more than 15 fast passes (lets say about 3/4 daily). Like i dont really care about the login streak as its just numbers. But at least give me back the fast passes i deserve right? I login daily for the past 1yr plus in order to get the 3-4 passes daily to read my favourite novels. Guess what, the compensation i received is +3 days login in streak and +3 fast passes. Haiz disappointed.

                                              Well my days are back which is nice. And I guess I have a few extra fast passes. They did give things back. Now it's up to each individual if they are satisfied with the return. Would I like more. Yeah I am human, i feel greed, but did they keep up with the deal? Yes, so thank you Webnovel. "Insert shameless plug about extra stuff, with lots of humor" lol later

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