They asked me for my user Id and username and told me that they might be able to grant an exemption to this new update and that i would be notified using the app....Though idk how long it will take to process the request
I contacted Webnovel Customer Service using their chat option...
Can they grant all of us an exemption?
i dont think they will even after you write in the appstore and give them bad stars they just delet that shortly after
I wonder who they meant with "exception", probably not everyone...
Tbh I understand them wanting people to use the app (which hasnt changed in years). It would be a waste of resources if noone uses it... but they at least shouldve had a pc equivalent ready if they decided to do this to the web version which massively impacts pc readers, who cant get the app.
Riryz it's not just because they dont have a phone but its more comfortable reading on screen that's big enough. Imagine reading your fave books like lotr on a booklet the size of a phone. Who would want that?
- Edited
macubex445 Exactly, I use my phone when Im out like on break at work or in a waiting room at the doctor,barber,etc . But at home? Why would I sit next to the plug on the floor with my short chargercable connected to my low battery phone when I can sit in my comfy chair reading on a large screen? I can read for hours on end, so if I need to use my phone for that I will run out of battery in no time at all, since its quite "old" already.
Le problème sur l'application et qu'il n'a pas de traduction dans d autre langue 
ce qui veux dire que certaine personnes ne comprennent même pas ce qui est écrit ces absurde
Ya guys so its been six hours and ic don't think that exemption they spoke about when i complained to their customer service is gonna happen....
CodeSpectre
It's very likely that they were just winding you up so you wouldn't text them anymore.
Casey_Short
Everyone i have got a lot of helpful information of them see below for screenshots of conversation
I forgot to get the final one but basically i gave them my details and they are processing my request now let wait and see this might not be so bad if this works
BenCatQ when they accept or cancel this decision. Tap me)) I want see all results from email and support chats
RevolutionMan sure will do
Well guys, I'm going to repost what I said on the other forums. I think this is a sign we need more options. Me and my friends got tired of BS like this from WN and other writing sites, so we made a new site called Audertist Novels and we use a community monetization which means that your community actions like posting a chapter, reading, writing, commenting, rating, etc, all earn you coins that you can cash out for real world money. That essentially means that even if you read or write you can make money.
If you got any questions or concerns, you can contact me real time in our Discord https://discord.gg/8pQCVNTwDZ
The site: [https://novels.audertist.com/]
They said that my device is compatible but the app always crashes and forced close. I've asked their email for advice but nothing changes following their advice(half year ago). So i doubt you will get some satisfying answers, but if they really processing your request, add me, because i can only read wn in the website version.
BenCatQ
where exactly is the exception requested?
Silver_Xavier I requested it in the online customer support im not sure if there is another location to do it
BenCatQ
send a message when they give you the ability to read to know how long it takes to give permission.
Silver_Xavier sure
CodeSpectre sounds.... weird. why don't you share the screenshots?
