DazzlingGem Yes, I get that, hence #3. Given it could be one of the three, or all of the three.
But she needs an editor badly. Just by her posts alone, which is a "showcase" of her grasp of English, you already see she needs help in that department.
I mean, she is already lucky her novel is posted here. Imagine if it was posted on a site mainly read by native english speakers/readers, she'll be brutalized. Not bullied, a rain of 0.5 is likely to fall on her.
It's also easy to report the review once the fact is clear if she asked the person who reviewed how far they actually read.
I got a low review on mine and showed Chapter 1. I asked the guy how far he really got, and he said around Chapter 10. So I appreciate his review, regardless if it was a positive or negative.
You can't really expect everyone to be all positive in reading every work, sometimes it is just catering to tastes and sometimes they just got curious and gave you a chance.
What happens when you end up disappointing them? They either be civil or blow their lid off.
It's just a review. No need to make a big deal out of it. She can report it. But what did she do too? Instead of asking how far the guy read, it appears she became too defensive and even tried stooping down a level or two. Not really the right step to take. And also this post? If it was targeted, I get it, but is just 1 review. You weren't carpet bombed with 1 star reviews, right?