I bought some spirit stones, ran into some kind of error but was clearly charged for them and stone have yet to show up in my account, and my webnovel account history doesn't reflect the purchase.
Order number: GPA.3350-3428-5334-14657
Order date: Jun 8, 2018 9:14:59 AM EDT
Thank you for resolving the issue.
Dear Isharpe,
If you encounter any problems purchasing or expending Spirit Stones on webnovel.com or the APP, please send the following information to service@webnovel.com through e-mail.
Please include the following details: User Name, Account ID, Approximate Transaction Time, Amount, Paypal/GooglePlay/AppStore invoice. We will handle and resolve any issues within one to three working days (GMT +8). Thank you for your support.
Team Webnovel
