Djinn well the steps set up for this normally are check spend history, take a photo of spend history, make a topic tabbing staff and say" hey you guys broke shet again" but maybe say it nicely :D and at some point someone will look over it and agree ya they broke shet again.
this shouldnt be an issue in the future as long as its not causing too many issues now(which it kinda is) so once they get this sorted out it shouldnt be an issue again. but if it is decided this is a complete cluster f and abandoned then at some point they might want to try it again but with a better system in place.
also, did you read all the chapters you unlocked? do you want to read them again?
i said its a good idea because profit wise they were losing out on money by having the adwall expire after x days.