Hoshino We've fixed this issue. New version has been submitted to Google play and you should be able to update it in a few hours. We’ll give 1 Fast Pass to readers who failed to claim the weekly check-in bonus in 3 business days. It'll be deposited to your account automatically.
sereneblueskies Arnonymus 2 fast passes have been deposited to your account. Please check it. Let me know if you have any other questions.
Smokescreen90s We've checked your coins transaction history. Those purchased coins are still in your account and they will never expire. You do have coins expired in the past few days but they were all bonus coins.
Ryan965 No worries. We're checking on this.
Exinaus Could you please send me your User ID? Click your profile tab and then click your profile photo. It's under your user name.
Hi all, the check-in service time is computed based on the server time (UTC+8). So if you live in those countries with a different time zone , it might have a few hours gap.
And we’ve solved the multiplier rewards issue and please update your app to the latest version.
Maybe it‘s a little confused. Here is the rules of the new check-in rewards system. You can find it by clicking the “?” on the top right corner of the check-in window and it will keep updated if the rules changed.
Check-in Rules:
- Daily Check-in
Every check-in, including making up of missed check-ins will receive the corresponding random rewards.
Checking-in consecutively from Monday to Sunday allows a reader to receive additional surprise rewards on Wednesday and Sunday.
The Mon-Sun week is computed based on the server time (UTC+8). After every Mon-Sun week's consecutive check-in ends, a new week for the consecutive check-in will begin on Monday.
- Multiplier Reward
After checking in every day, you can click on a Multiplier Reward to watch an advertisement to receive a random chance of multiplying your rewards.
- Make Up Check-in
Every Make Up Check-in costs 15SS. There is no limit to the number of times you make up a missed check-in, but can be applied only for the present Mon-Sun week.
If Monday's check-in is made up, and one checks in for Tuesday and Wednesday, one will receive the additional reward on Wednesday.
If one checks in on Wednesday, before making up for Monday and Tuesday, or begin making-up for the first three days on Thursday, one will not receive the additional consecutive check-in reward on Wednesday. Likewise for Sunday.
Make Up Check-ins are ineligible for Multiplier Rewards.
Thanks
Hi harrievy,
Please send me your e-receipt and your userID (you can find it on your profile page). We will check it.
Thanks