Webnovel.Forum

Wow bought my first SS few days ago and they was no problem... Thanks WEBNOVEL

I bought SS my money
was deducted but I have not received the SS yet! What could the problem be?

@WEBNOVEL_OFFICIAL
failed to check-in for the 2nd time in 1 week.
emailed the service@webnovel.com to get the compensation but after 4 days, still have not received a single reply from your end.

missyjck I also didn't get the check in stones and came here wondering if anyone else was having this issue. The first time I brushed it off as a harmless mistake, but now it's happened again. I even checked my deposit history to make sure I wasn't crazy. Thought about buying stones but since I've seen all these people not receiving their stones I'm hesitant to do so. If they can't get their free stuff right I'm not risking money on this.

wasn't exactly a failure to buy (i guess) but my friend invites didn't yield any spirit stones

missyjck You can send again.

FallenStar I use Google play but its always saying card decline..

iru you can send this problem to service@webnovel.com.Also send the screenshot of error page and time it happened.

My subscription expired on the 20th April but everything in my account plus all my stones are gone.I bought stones again but it it’s not in my account.What happen?Was I being rob?

J can't buy ss

ogarou
Same here

I purchased 50 SS today and it already took my money and I even already received a notification for official receipt but it is not posting on my account. I still have no 50 SS.

How do I gift spirit stone to a fellow reader

WEBNOVEL_OFFICIAL
i'm also having the same problem since yesterday, april 23.. i want to buy SS so badly but the app won't let me.. all i see is a message that says "something went wrong code error to please retry later"

i hope you could fix this soon please.. thank you!

#FailuretoBuySS

My 90+ spirit stones just vanished why is that????????
And also the chapters I already unlocked from TKA using ss just got locked again. What is happening!!!!!!!??????

My premium account did not renew this month... what is going on?

Hi Team ,
I got a problem at buying SS failed . I try to buy with Google Play store and it say that something went wrong code -1 error to please retry later .Please help to me . I already send mail to service team . I would like to know how can we solved .

SoeMinShin I have the same issue. I can't purchase on the iOS app or from the website using paypal

I have same issue 1hour ago

@

WEBNOVEL_OFFICIAL Need some help here. I haven’t been able to purchase SS for almost a day on either the app or website

I have problem in unlocking the chapter. How can I unlock them?

SoeMinShin i thought my card was the problem but after checking with the bank, i just discovered im not the only one having this problem.

I always try to buy ss but i always fail

I have bought more ss and the transaction has gone through. I received a receipt and the money has been taken from my bank. Now usually the ss would be avaliable for use relatively fast, maybe an hour at most. But after more than 10 hours i am concerned.
Is there a problem with transactions being processed right now? Or is it something else.

Chahmin

2 days has past since I had problems buying SS but until now its not yet resolved. What to do?

Anyone else having this problem? Anyone here knows how to solve the problem? Please lend me a hand.

All right so I can't find the elite membership anymore. what happened?
#FailuretobuySS

payatoss could somebody help me out? I also want to buy SS But I can't coz my Google mail has a different number. I hoe someone can help me to buy SS I'll like to pay thru prepaid load...

WEBNOVEL_OFFICIAL is the subscription service no longer available. It was canceled but I didn't cancel it.

Can someone help me and explain what does code1 means?eveeytime I tried to purchase some SS it says error and code1 pops out. I can’t buy any SS.

Do not buy any SS on this shit ass application. There are free apps out there. Do your research.

I tried to buy SS and I got a message saying I already had this item. Then error code 2. I have never had any problems before.

I can't buy any SS. Help please.

Can someone from the Webnovel team help us or rather explain what’s the problem regarding the SS? I can’t buy it since 3 days ago. It always show code1 or code2 error. I’m anticipating to read the novels that I chose but I can’t do it because of the limited free SS I received, IT IS NOT ENOUGH. So please fix the problem.

hello i bought SS stones today twice because of a mistake that isn't the big deal i didn't get my SS stones for some reason it was already 3 hours ago can someone help me?

Even the bonus ss am not even getting write a review,post a reply, vote, refer to, not getting those not good and am a buyer of ss need to fix this