CKtalon I feel like this is a big problem since alot people are starting to complain about it and like i said before i dont have tje logs for every chap i unlocked since alot of it was older than 6 months.

    10 days later

    CKtalon ok i've had a lot on but those are the novels we spoke about and you said a dev can check past ie past that cut of date aftr that 6mths

    1: The Nine Cauldrons I've got locked and unlock all over the place and there is no way I'd unlock 1 chapter then miss 3-4 then unlock 2/3, then miss 5-7 only to unlock few odd chapters yet again ..sorry but no way that would happen and I know I did stop i think about 120-30 due to cost but before that i used adds and freestones

    2:
    MMORPG: Martial Gamer
    once again huge unlocks then 2-3 locked, then huge unlocks well past 369...once again ads and freestones as my last unlock was 22/08 and I cross-checked my whole list ...and
    MMORPG: Martial Gamer doesn't show up once before or after ...so as I pointed out before I used free ss or ad's as YOUR SYSTEM DOSEN'T COUNT THEM

    3Lord Xue Ying,
    now this one's fun as I can see I used some paid for stones in the history,
    but then I get huge gaps of unlocked up to Chapter 569: Killing!

    4:Experimental Log of the Crazy Lich once again huge unlocks then 1 chapter locked in odd places

    so it proves without a problem, your system upgrade did screw up chapters due to ads and some freestones

    there are a few other novels but they should also show up as you check as i have over 25-30 ,
    some fully finished and they aren't a problem but others are

    I've read comic's / manga novels jp/cn/kr's for over 30yrs+ and i work in IT building and fixing servers and o/s ..... and there is no way you or the devs can tell me there isn't a problem

    if it needs to be I'll ask for my gdpr compliance under EU law, which means you have to show me all my data.. even if you are in China as your trading in the EU, ( yeah I even know you are hosted off Tencents main ip as i geoip traced you) just in case some at Tencent has forgotten what the GDPR is https://en.wikipedia.org/wiki/General_Data_Protection_Regulation

    as I said I'm not a 13year old who just started reading and easy to be brushed off ,

    it also doesn't help think i can't do any reading of my 2 main novels so I'm a little hmmm and also I've been doing your devs work in the beta testing bit tell people how to install your new app and its bugs

    i do hope this can be fixed

      Tanukix I didn’t have this problem but I koticed that yhey are slowly giving us less and less free stones... Even though on the weekend we get 15SS and 50EXP, it is just a cover. The other says we get 8SS, EXP or Power Stones. For how they changed things, EXP and Power Stones are no more useful like before.

        I hope there'll be another app where we can read the novels ata reasonable price. Webnovel is getting worse 🙁

          jolen
          There is app out there like webnovel , but they are not greedy. All novel is free.
          Here the link Click Here

            Pizz lmao, we've always beta tested and CSR'ed for them whenever there's an update. Just look at all the threads that were answered by regular users.

            Historically, there's always a problem when a big update goes live and as usual, you can't find official support anywhere for normal problems.

            • Pizz replied to this.

              MaryFord yup and its good to have info out, as it seems you aren't from EU or you'd know why its good to make that point but my comment would be no use to you if your not and if I'm wrong and you are EU that damn learn your rights, so no need to lmao when you don't know the whole, it then becomes a waste of typing, and reading your wall posts and replies .."western prices etc oh and they are not normal prices in the west its insane pricing just so you know ) ,, tells me your not EU so its a pity. you did waste your typing for something you can't take advantage of

                Pizz I know about GDPR even though I am in the US because of the Sony data breach. I'm only laughing on the whole CSR thing because I've done the same thing myself and know that the people working the bug forums are not flexible in understanding people's problems. The burden of proof and explaining the steps how the bug happened is on the user. I know this is a problem for everyone affected by the relocks as all the unlock history is in this website that you can't DL easily and a bug can destroy all that. I know that they have run the relocking at least 4 different times and I've seen someone posting that their chapters got relocked every time. I'm not surprised if yours did because people have noted that unlocks on discount days might be affected as well as old ad-based unlocks. Mine doesn't have that issue on the books I really follow so I can't help out on that fight.

                As for pricing, I'm aware it's expensive for entertainment in general. However, the pricing is comparable to F2P MMO pricing in Western servers rather than Southeast Asia (hell, even cheaper at times). Webnovel has always priced itself for Western consumption ever since premium started, which is weird because the labor seems to primarily come from SEA so you know they can price cheaper. Their events have been in SEA thus far. This means they've priced out that audience for this subscription model.

                That's why I find it hard to care about the premium system these days ever since I saw that it was based on the old, voluntary patreon donations. I know they will price higher for no real reason but monopoly. They finally did the subscription-based system that many have criticized premium for. However, they've shown to me that there is no business plan to grow this as younger readers are priced out. Hell, I was even looking for a long trial period to see how bad it is because I know there will be bugs and as expected of webnovel, nothing.

                That price is definitely not based on other competing forms of entertainment like Prime but on the survey and their data. Hell, if I find out that their ebooks go free with Amazon Prime, I will laugh because Prime is cheaper.

                That's why we vote with our wallets. However, the problem is that the site has accumulated enough people for you and I not to matter anymore.

                  MaryFord cool, i can a agree with a lot of what you've said, but the good thing are the rules for GDPR they need to show all the data, and can't get out of it which will also show up my missing stuff of fines and yup the EU happens to love them as Googles just been hit by a $57 Million For GDPR Violations on the 21 of this month and a few other companies are waiting for theirs soon and even in the UK facebooks being looked at for breaking the law due to a girl killing herself in the last week ,
                  so I'm just going to ask for my EU right to data, which as its now been admitted to the same data from before the update that locked stuff they claimed they didn't have,
                  yet suddenly find and in the above post that I've copied saying they will and can look thru, and think of it this way as I'm sure you know Tencent is, in fact, the owners of QI,
                  i'm sure Tencent will like more problems being that they are having problems with games in China,
                  i just want what I've paid for and if you watched ads you did pay as they took that fee for unlocking the chapter, plus just in case for the odd stones I paid for, as I'd like to trust qi but more and more it is shown you can't, which is a pity

                  Pizz Hi there,could you give me your email and I will send your consume history to you .

                    Tanukix i also have the same problem with the devil cages! The previous free chapters turned locked! The hell is this?! 😡😡😡

                      Tanukix same thing happend to me too . I just check my library and some unlock chapter got locked my MMORP Reborn of legendary gaurdian i unlock it twice the first got locked i though it was just my account problem but it got lock again i just check it when my superstar tommorow got locked it always lock 50-80 chapter same happend to superstar tommorow and other novel in my library .

                        Webnoveldeveloper
                        Hi ,
                        what's the best email to contact you on as I don't wish to post it the forums

                        also I have emailed in the past and no one ever replied to it, but that was ages ago

                        Thanks

                        Ps on the off chance any idea why Versatile Mage been locked as I've been happily waiting with paid for stones to get past 259 but most of it is locked and over 25 days no release plus I read up to 259 on both here and gt before the lock which was without warning , + my 2 other main novels haven't been updated yet I was even told on your wb FB pages we should be getting releases ..didn't happen
                        yeah i don't want the 24.99 deal, but I'm happy to buy stones as I have been unlocking in the past and gifting to my other novels but I've got nada to read as I only follow a few novels at a time

                          Ariankentara i doubt it... I stopped sending them emails bec no one answers and they dont fix what needs to be fixed...the frustration is not worth it. Best thing to do is, once chapters are locked, move on to alternative sites like wuxiaworld to continue reading.. It worked for me lolz 😁

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