JrrGBaro https://support.apple.com/en-sg/HT204084
This address is the process for Apple to apply for a refund. Please follow the process to request a refund. This is a payment issue for iOS.
Important update for Webnovel!
Webnoveldeveloper how does webnovel rate the required or appropriate price for it's memberships subscription? Cause I find it quite pricey, I know it unlockes all premium novels but still it's a written stories not like movies with all the production and CGI needs. Thanks
Sthanzer can u give us network diagnosis ,it was location at About Webnovel page
ReachZhaiTW So it's not working for ios right now or what?should i use android?
JrrGBaro
Sorry, we can't complete the membership right because we didn't get the correct callback for Apple's payment. The problem is a problem with Apple's payment process, we can't fix it, you need to go to Apple to pay for a refund.
https://support.apple.com/en-sg/HT204084
This address is the process for Apple to apply for a refund. Please follow the process to request a refund. This is a payment issue for iOS.
ReachZhaiTWnow that is the information i want, Thank You.
ReachZhaiTW Hello.. I've tried to ask for refund, but Apple says i'm not "legible for a refund". Can you fix it?maybe in a couple of days?
FUDGE IT, I INVITED THREE NEW PEOPLE AND I CAN'T RECEIVE ANY SS SAYING "FAILED REDEMPTION, ACCOUNT HAS BEEN SIGNED." . Can you help me with this. TY
InfiniteRealm it's soo annoying that you invite but no SS is given to you..... WEBNOVEL should make it specific so when we invite we won't complain and get our SS!!!
I successfully invited more than 7 people but didn't get a single SS 
I completed my mission and claimed ss but theproblem is my sprit are not increasing...I want it back man......what is the problem
I completed my mission and claimed ss but theproblem is my sprit are not increasing...I want it back man......what is the problem
Dechenom do you mean claimed ss when you do post a chapter comment, rate a chapter, post a review & post a reply, is it? you will never get ss from doing those, you will get EXP. it already clearly stated in the app and website. you only get ss when you watch the video, first voting with power stone, first vote with energy stone, check-in, etc.
JrrGBaro Go to Apple support website and find the email our support button and send them an email saying that the Developers are tellling u to take a refund they will happily refund u
@Webnoveldeveloper i honestly have to ask how much crack have you been smoking $33 Cdn is fking ridiculous for a reading app seriously i like this app but make it at least $13 or something because i dont even pay 30 for all my other subscriptions.
@Webnoveldeveloper @WEBNOVEL_OFFICIAL It is mentioned that we can read novels even if we are offline once we subscribe to elite membership. But I am not able to.. How can it be fixed?
@Webnoveldeveloper @WEBNOVEL_OFFICIAL It is mentioned that we can read novels even if we are offline once we subscribe to elite membership. But I am not able to.. How can it be fixed?
Webnoveldeveloper Wait you only get a membership on the app ? lol ?
ReachZhaiTW This is what Apple replied when i ask for refund. ["We've determined that your purchase does not meet the conditions for a refund."]
if i subscribe a premium membership with the app, can i then read (and use it on my computer (account wide)) or does it strictly work with my device? I don't mind the sub, but i'd rather be able to read on my computer if i want and as much as i want.
Please do something about the SS for invitations.... it's very frustrating