It's been more than 24 hours and it's still not active. Here is my information, though you shouldn't need it and you should already have this information since you took my money.
Order number: GPA.3342-7008-9568-38749
Order date: Feb 1, 2019 9:55:28 AM MST
Is there somewhere better to report this issue?
@WEBNOVEL_OFFICIAL When will you fix your subscription issues?
@WEBNOVEL_OFFICIAL Please respond...
I am also having the same problem
Turtl3king They need the order number or transaction id. They won't help without it. You can find it in the payment email.
@[deleted] Help!
EldestDragon2 got it
Turtl3king give us your Google pay ticket
I also can’t push subscription neither. Help
Turtl3king Subscription Confirmation
Elite Membership
Webnovel - Fictions & Comics
Elite Membership (1 month)
$12.49 for 1 month
You’ve purchased the following subscription with a 1‑month trial:
Subscription Elite Membership
App Webnovel - Fictions & Comics
Content Provider Cloudary Holdings Limited
Date of Purchase Feb 2, 2019
Introductory Offer $12.49 for 1 month
Subscription Price $24.99/month starting Mar 2, 2019
Payment Method Store Credit
Order ID-MKZSXHBV4L
Document number-185250025388
Feb 2 2019
ReachZhaiTW any update? It still isn't activated.
EldestDragon2 will reply this post when membership work ，we will check ASAP
ReachZhaiTW
Order ID-MKZSXHBV4L
Document number-185250025388
Feb 2 2019
I noticed mine is working. Thanks!
Mine is still not working. Do I need to provide anything else to help you guys out?
Turtl3king no, wait for 4 hours, it will be fine
ReachZhaiTW Thank you guys for fixing the problem
I have the same problem I already contacted the support via email but after more then 24 hours still no solution.
Thank you.
You have subscribed to Elite Membership - Discount (Webnovel) on Google Play. You will be charged an introductory price of 12,49 € for 1 month. Starting 03-Mar-2019 you will be automatically charged 25,99 €/month unless you cancel. Find out more.
Order number: GPA.3376-6700-3380-96587
Order date: 03-Feb-2019 09:58:47 CET
Item Price
Elite Membership - Discount (Webnovel) (by Cloudary) 12,49 €
Monthly Subscription ‐ Next payment automatically charged on 3 Mar 2019
Total: 12,49 €
(Includes VAT of 1,99 €)
SgtSteve we will check ASAP，wait for reply
@WEBNOVEL_OFFICIAL
Heres my ticket. Its been over 24 hours for me.
Thank you.
You have subscribed to Elite Membership - Discount (Webnovel) on Google Play. You will be charged an introductory price of $12.49 for 1 month. Starting Mar 3, 2019 you will be automatically charged $24.99/monthunless you cancel. Learn more.
Order number: GPA.3322-4725-0403-10290
Order date: Feb 3, 2019 1:19:23 PM MST
ItemPrice
Elite Membership - Discount (Webnovel)$12.49
Monthly Subscription ‐ Auto Renews on Mar 3, 2019
@WEBNOVEL_OFFICIAL
Heres my ticket. Its been over 24 hours for me.
Thank you.
You have subscribed to Elite Membership - Discount (Webnovel) on Google Play. You will be charged an introductory price of $12.49 for 1 month. Starting Mar 3, 2019 you will be automatically charged $24.99/monthunless you cancel. Learn more.
Order number: GPA.3322-4725-0403-10290
Order date: Feb 3, 2019 1:19:23 PM MST
ItemPrice
Elite Membership - Discount (Webnovel)$12.49
Monthly Subscription ‐ Auto Renews on Mar 3, 2019
ReachZhaiTW help me too
ReachZhaiTW You have subscribed to Elite Membership - Discount (Webnovel) on Google Play. You will be charged an introductory price of $12.49 for 1 month. Starting Mar 3, 2019 you will be automatically charged $24.99/month unless you cancel. Learn more.
Order number: GPA.3369-7300-4487-85914
Order date: Feb 2, 2019 6:14:17 PM CST
Item Price
Elite Membership - Discount (Webnovel) $12.49
Monthly Subscription ‐ Auto Renews on Mar 2, 2019
Tax: $0.89
Total: $13.38
Me too, help
ReachZhaiTW You have subscribed to Elite Membership - Discount (Webnovel) on Google Play. You will be charged an introductory price of $12.49 for 1 month. Starting Mar 3, 2019 you will be automatically charged $24.99/month unless you cancel. Learn more.
Order number: GPA.3369-7300-4487-85914
Order date: Feb 2, 2019 6:14:17 PM CST
Item Price
Elite Membership - Discount (Webnovel) $12.49
Monthly Subscription ‐ Auto Renews on Mar 2, 2019
Tax: $0.89
Total: $13.38
Just incase the webnovel official tag i
ReachZhaiTW in case the earlier post doesnt work
Thank you.
You have subscribed to Elite Membership - Discount (Webnovel) on Google Play. You will be charged an introductory price of $12.49 for 1 month. Starting Mar 3, 2019 you will be automatically charged $24.99/month unless you cancel. Learn more.
Order number: GPA.3322-4725-0403-10290
Order date: Feb 3, 2019 1:19:23 PM MST
Item Price
Elite Membership - Discount (Webnovel) $12.49
Monthly Subscription ‐ Auto Renews on Mar 3, 2019
It.'s been more then 48h for me and i already contacted the email support and nothing....
@WEBNOVEL_OFFICIAL
@ReachZhaiTW
Thank you.
You have subscribed to Elite Membership - Discount (Webnovel) on Google Play. You will be charged an introductory price of $16.99 for 1 month. Starting 2-Mar-2019 you will be automatically charged $33.99/month unless you cancel. Find out more.
Order number: GPA.3325-5340-9053-43208
Order date: 2-Feb-2019 3:08:36 AST AM
Item Price
Elite Membership - Discount (Webnovel) $16.99
Monthly Subscription ‐ Auto Renews on Mar. 2, 2019
Tax: $0.00
Total: $16.99
I really wish someone would get back to us on this. This is a little unacceptable.
@WEBNOVEL_OFFICIAL
@Webnoveldeveloper
@ReachZhaiTW
@[deleted]
Please help or send me a link to somewhere more suitable to handle this issue.
@WEBNOVEL_OFFICIAL
Ramtros got it
quaint got it
sorry for that，we will do today
