It's been more than 24 hours and it's still not active. Here is my information, though you shouldn't need it and you should already have this information since you took my money.

Order number: GPA.3342-7008-9568-38749
Order date: Feb 1, 2019 9:55:28 AM MST

Is there somewhere better to report this issue?

    Turtl3king They need the order number or transaction id. They won't help without it. You can find it in the payment email.

      I also can’t push subscription neither. Help

        Turtl3king Subscription Confirmation
        Elite Membership
        Webnovel - Fictions & Comics
        Elite Membership (1 month)
        $12.49 for 1 month
        You’ve purchased the following subscription with a 1‑month trial:
        Subscription Elite Membership
        App Webnovel - Fictions & Comics
        Content Provider Cloudary Holdings Limited
        Date of Purchase Feb 2, 2019
        Introductory Offer $12.49 for 1 month
        Subscription Price $24.99/month starting Mar 2, 2019
        Payment Method Store Credit
        Order ID-MKZSXHBV4L
        Document number-185250025388
        Feb 2 2019

          Mine is still not working. Do I need to provide anything else to help you guys out?

            I have the same problem I already contacted the support via email but after more then 24 hours still no solution.

            Thank you.
            You have subscribed to Elite Membership - Discount (Webnovel) on Google Play. You will be charged an introductory price of 12,49 € for 1 month. Starting 03-Mar-2019 you will be automatically charged 25,99 €/month unless you cancel. Find out more.

            Order number: GPA.3376-6700-3380-96587
            Order date: 03-Feb-2019 09:58:47 CET
            Item Price
            Elite Membership - Discount (Webnovel) (by Cloudary) 12,49 €

            Monthly Subscription ‐ Next payment automatically charged on 3 Mar 2019
            Total: 12,49 €
            (Includes VAT of 1,99 €)

              @WEBNOVEL_OFFICIAL
              Heres my ticket. Its been over 24 hours for me.
              Thank you.

              You have subscribed to Elite Membership - Discount (Webnovel) on Google Play. You will be charged an introductory price of $12.49 for 1 month. Starting Mar 3, 2019 you will be automatically charged $24.99/monthunless you cancel. Learn more.

              Order number: GPA.3322-4725-0403-10290
              Order date: Feb 3, 2019 1:19:23 PM MST

              ItemPrice

              Elite Membership - Discount (Webnovel)$12.49
              Monthly Subscription ‐ Auto Renews on Mar 3, 2019

                @WEBNOVEL_OFFICIAL
                Heres my ticket. Its been over 24 hours for me.
                Thank you.

                You have subscribed to Elite Membership - Discount (Webnovel) on Google Play. You will be charged an introductory price of $12.49 for 1 month. Starting Mar 3, 2019 you will be automatically charged $24.99/monthunless you cancel. Learn more.

                Order number: GPA.3322-4725-0403-10290
                Order date: Feb 3, 2019 1:19:23 PM MST

                ItemPrice

                Elite Membership - Discount (Webnovel)$12.49
                Monthly Subscription ‐ Auto Renews on Mar 3, 2019

                  ReachZhaiTW You have subscribed to Elite Membership - Discount (Webnovel) on Google Play. You will be charged an introductory price of $12.49 for 1 month. Starting Mar 3, 2019 you will be automatically charged $24.99/month unless you cancel. Learn more.

                  Order number: GPA.3369-7300-4487-85914
                  Order date: Feb 2, 2019 6:14:17 PM CST
                  Item Price
                  Elite Membership - Discount (Webnovel) $12.49

                  Monthly Subscription ‐ Auto Renews on Mar 2, 2019
                  Tax: $0.89
                  Total: $13.38
                  Me too, help

                    ReachZhaiTW You have subscribed to Elite Membership - Discount (Webnovel) on Google Play. You will be charged an introductory price of $12.49 for 1 month. Starting Mar 3, 2019 you will be automatically charged $24.99/month unless you cancel. Learn more.

                    Order number: GPA.3369-7300-4487-85914
                    Order date: Feb 2, 2019 6:14:17 PM CST
                    Item Price
                    Elite Membership - Discount (Webnovel) $12.49

                    Monthly Subscription ‐ Auto Renews on Mar 2, 2019
                    Tax: $0.89
                    Total: $13.38

                      Just incase the webnovel official tag i

                      ReachZhaiTW in case the earlier post doesnt work
                      Thank you.
                      You have subscribed to Elite Membership - Discount (Webnovel) on Google Play. You will be charged an introductory price of $12.49 for 1 month. Starting Mar 3, 2019 you will be automatically charged $24.99/month unless you cancel. Learn more.

                      Order number: GPA.3322-4725-0403-10290
                      Order date: Feb 3, 2019 1:19:23 PM MST
                      Item Price
                      Elite Membership - Discount (Webnovel) $12.49

                      Monthly Subscription ‐ Auto Renews on Mar 3, 2019

                        It.'s been more then 48h for me and i already contacted the email support and nothing....
                        @WEBNOVEL_OFFICIAL
                        @ReachZhaiTW
                        Thank you.
                        You have subscribed to Elite Membership - Discount (Webnovel) on Google Play. You will be charged an introductory price of $16.99 for 1 month. Starting 2-Mar-2019 you will be automatically charged $33.99/month unless you cancel. Find out more.

                        Order number: GPA.3325-5340-9053-43208
                        Order date: 2-Feb-2019 3:08:36 AST AM
                        Item Price
                        Elite Membership - Discount (Webnovel) $16.99

                        Monthly Subscription ‐ Auto Renews on Mar. 2, 2019
                        Tax: $0.00
                        Total: $16.99

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