@WEBNOVEL_OFFICIAL When will you fix your subscription issues?
Subscription isn't working.
@WEBNOVEL_OFFICIAL Please respond...
I am also having the same problem
Turtl3king They need the order number or transaction id. They won't help without it. You can find it in the payment email.
@[deleted] Help!
EldestDragon2 got it
Turtl3king give us your Google pay ticket
I also can’t push subscription neither. Help
- Edited
Turtl3king Subscription Confirmation
Elite Membership
Webnovel - Fictions & Comics
Elite Membership (1 month)
$12.49 for 1 month
You’ve purchased the following subscription with a 1‑month trial:
Subscription Elite Membership
App Webnovel - Fictions & Comics
Content Provider Cloudary Holdings Limited
Date of Purchase Feb 2, 2019
Introductory Offer $12.49 for 1 month
Subscription Price $24.99/month starting Mar 2, 2019
Payment Method Store Credit
Order ID-MKZSXHBV4L
Document number-185250025388
Feb 2 2019
ReachZhaiTW any update? It still isn't activated.
EldestDragon2 will reply this post when membership work ，we will check ASAP
ReachZhaiTW
Order ID-MKZSXHBV4L
Document number-185250025388
Feb 2 2019
I noticed mine is working. Thanks!
Mine is still not working. Do I need to provide anything else to help you guys out?
Turtl3king no, wait for 4 hours, it will be fine
ReachZhaiTW Thank you guys for fixing the problem
I have the same problem I already contacted the support via email but after more then 24 hours still no solution.
Thank you.
You have subscribed to Elite Membership - Discount (Webnovel) on Google Play. You will be charged an introductory price of 12,49 € for 1 month. Starting 03-Mar-2019 you will be automatically charged 25,99 €/month unless you cancel. Find out more.
Order number: GPA.3376-6700-3380-96587
Order date: 03-Feb-2019 09:58:47 CET
Item Price
Elite Membership - Discount (Webnovel) (by Cloudary) 12,49 €
Monthly Subscription ‐ Next payment automatically charged on 3 Mar 2019
Total: 12,49 €
(Includes VAT of 1,99 €)
SgtSteve we will check ASAP，wait for reply
@WEBNOVEL_OFFICIAL
Heres my ticket. Its been over 24 hours for me.
Thank you.
You have subscribed to Elite Membership - Discount (Webnovel) on Google Play. You will be charged an introductory price of $12.49 for 1 month. Starting Mar 3, 2019 you will be automatically charged $24.99/monthunless you cancel. Learn more.
Order number: GPA.3322-4725-0403-10290
Order date: Feb 3, 2019 1:19:23 PM MST
ItemPrice
Elite Membership - Discount (Webnovel)$12.49
Monthly Subscription ‐ Auto Renews on Mar 3, 2019