iOS app not awarding bonus SS/Exp for daily video ad

AnonyMer · Jul 21, 2019

Both yesterday and today (2019-JULY-19 and 2019-JULY-20), there is a glitch in iOS app where watching video ad does not reward daily 5SS+5Exp. Am on latest app update 3.8.5(3.8.25) that now has daily check-in multiplier feature and running latest iOS version

设备型号 iPhone
系统版本 iOS 12.3.1
客户端版本 3.8.5
用户网络类型 wifi
用户id 4300340049
用户ip 192.168.250.9
用户DNS 216.211.65.7,216.211.64.7
以下域名的ping数据

Lyle_Walt · Jul 21, 2019

Same here. Tried a number of times already.

ReachZhaiTW · Jul 21, 2019

Lyle_Walt AnonyMer thanks for post，we have a look

UnniSara21 · Jul 21, 2019

Same with me

Portantus · Jul 21, 2019

Same with me as well

mavhunter22 · Jul 21, 2019

So is anyone else getting the video unavailable error AFTER watching the video or is just me?

shurong · Jul 22, 2019

hi guys, plese check your accout. if you can see double record in one day. it means your have got double rewards.
alernatetext

mavhunter22 · Jul 22, 2019

So is this taking the place of the watching video option under daily awards? Because I haven’t seen one of those rewards since 7/19.

shurong · Jul 23, 2019

mavhunter22 we found "watch video" in complete the mission have problem. we are fixing it.

shurong · Jul 26, 2019

dear all, iOS 3.8.6 is already in appstore , please update. It fix the bug "watch video" when complete the mission

shurong · Jul 26, 2019

AnonyMer we will compensate the 30 SS for you

AnonyMer · Jul 26, 2019

shurong
Thank you for the compensation SS for the video ad problem - there was no issue with the daily check-in multiplier video ad feature, was only the standalone 5SS,5Exp video ad glitch but glad it has been fixed.