- Edited
I'm not understanding. If Billy walks into a store, and we describe all the people that are there, the quality of the tiles, his purchase, etc... why would readers be pissed?
We have a setting for the scene, the store. It's a bit old on the outside, paint flecks from the facade. Billy steps inside, the tiles are fatigued and yellow, and what few customers mill between the isles are the same. Old, haggard, like flecked paint; tired as they go about their evening. Their black hair and olive skin is familiar, because they look just like him, one of the misfortunates left behind by a booming economy.
Billy retrieves a soda from an old cooler, but the light is out, and the fridge is broken. He takes the lukewarm drink to the register, and grabs a bag of chips on the way. There's a smiling mascot on the bag, and the chips are his favorite flavor. He sets the drink down on the counter and drops the bag beside it. A joyless employee rings him up; he checks his wallet, he only has a dollar. He sets the bag aside, makes his purchase, and leaves with the soda, feeling no better than before.
If we're judging this paragraph by its end, we can say "oh, he only gets a soda, what was the point of that?" But we can use that scene to demonstrate the wealth of the area, the class that Billy lives in, and the demeanor of his peers. We can show that Billy is tired, perhaps old, and poor. We can show that he buys a warm soda, as opposed to a cold one, because as it was implied with the bag, it's his favorite treat. That he didn't complain that the machine was broken implies that he sympathizes, or understands, or perhaps isn't outspoken. Maybe he's the sort of person who doesn't make waves.
"Show, don't tell," is one of the most iconic idioms in writing. Whenever possible, demonstrate by the features in your scene what your character is feeling, what their world is like, and where they are placed within it. All of that data is crucial part of setting the scene, when Billy gets mugged the next street over, as his ghetto crumbles to riots that catapult Billy into the story's next arc.