I also got a contract and wanted to ask some questions before I decide whether to accept or not, but no one is replying to me, neither via the emails they provided, zendesk and I dont know my content editor.
Ik theyre all busy but at this point, I might just not do it bc idk if they really dont see my emails or if theyre just ignoring it since I sent them a bunch of questions.
Did you just sign the contract without asking your content editor?
Sally112425
Alright, contact me at discord Chichii#4496
Sally112425 - mine is Qianyu
MatchaMilk go to the inkstone discord server and talk to one of the editor
MatchaMilk - I'll suggest you to talk to them on inkstone rather than emailing them. My editor said that they got hundreds of emails per hour so it's not easy to get noticed. The best way is either to talk with them on discord or through inkstone. The later one will provide you instant help.
Nightsummer20 thanks for your replies guys but I tried several times through inkstone and each time, im always in a queue asking me to wait and then afterwards i get a message saying everyone's busy and i should leave them a message w an email which I did.
So I never get to talk to anyone and I feel like Im annoying them.
MatchaMilk try to contact them between 10 am-5 pm of hong kong time/ Beijing time. They don't generally answer any other time. Dm all the editor just talk to one who answers to you. They are in hong kong and I am not very sure about the situation in hong kong. So that might be a problem. On the top of that there is cvd19
So try your luck on discord
MatchaMilk I was able to speak toy content editor.
Chichii will surely do it tx alot
Nightsummer20 mine is islinda
whoknowwhat ok thanks, I'll give it a shot and oh didn't know that!
Sally112425 - never heard of this one. The most popular content editor on discord is probably Chloe and Qianyu and both of them are so friendly and kind. Hope yours will help you out soon.
Sally112425 Wait Islinda is super chill. She's not really my assigned content editor, but she's super funny and helpful when you talk to her. Lowkey my go to lolol
Nightsummer20 oh is it. I guess then she might be new
Jenjibread
I thought the same way when I spoke to her earlier. But now my thoughts are Changing. At the end if my work is delayed again and again it is bad for me.
And the most worst thing that I heard was. According to her my work wasn't counted as a part of her job. And like me there were 20+ more authors waiting.
Comeon man, I Know I am not the it one but how much time it takes to check a single contract.
Barely 10 min. And I had to wait for a week for that ten minutes.
Does that even make sense ?
Being able to sugar coat words and being able to do some work are two different things and I clearly felt a big difference in those when it comes to my content editor.
Nightsummer20 I really hope to get one of them for my other novel.
Sally112425 Bro, it is even more annoying than you expect. The contracts are in the hands of the legal department and the CE will have to go through them everytime. In fact, the content editors aren't even the ones rejecting your contracts.
It's the legal department who always wants to make sure that everything is right and proper.
TheAdventurer I am not blaming the content department. I am just saying that the editor took seven days to just check and let me know which page was unclear. Or what should I do .
The reason was unclear pages for my contract. That's it.
Imagine seven days for just a ten minute work.
Insane.
TheAdventurer
On top of that, I was told that they have other authors as well and cannot reply me Everytime. When I was the one who patiently waited seven days. Lol.
Like be considerate to them and at the end they will bite you back.
