Cerwin- 2021-03-23 17:52:53

Hello. Thank you for your support on Webnovel and for reaching out to Webnovel customer support. How can I help you today?

You 2021-03-23 17:53:08

Any update to trial reads and "I am loaded with passive skills" ?

You 2021-03-23 17:53:40

Because "I am loaded with passive skills" isn't out of the voting pool yet for some reason and there's no more trial reads

Cerwin- 2021-03-23 17:54:21

My apologies, I don’t have the information to answer your inquiry. Can you come back after at least 8 hours?

You 2021-03-23 17:54:31

fine

8hours lul

They still have 4 unreleased novels in the queue so i don't think there's any rush to add more trial reads.

    Mute The whole point that we want trial read is to read the trials, whether or not they gonna be selected. It's just when they aren't picked we will be disappointed

      They might be too swamped with work to do the trial read this week, which is fair enough, but their lack of transparency about it is a problem. If they told us that it won’t happen, we would just have to suck it up. But it’s hella annoying to not know what is going on.

      Hello, the Trial read will be updated after the editors find suitable works to be translated.

      You 2021-03-24 01:08:12

      Ok what about the voting pool?

      You 2021-03-24 01:08:32

      The passive skills novel should have been released yesterday or the day before

      Carly- 2021-03-24 01:09:00

      This has been reported earlier and it has been fixed.

      You 2021-03-24 01:09:19

      It hasn't

      You 2021-03-24 01:09:28

      There's no updates for it

      You 2021-03-24 01:09:36

      and it still says I can vote for it

      Carly- 2021-03-24 01:09:42

      Please clear your app cache and then restart the app.

      You 2021-03-24 01:09:51

      I'm using a desktop

      You 2021-03-24 01:10:53

      Hello?

      You 2021-03-24 01:11:04

      "Latest Release： Chapter 40: Oh My, Did I See A Deity? 1 month ago"

      You 2021-03-24 01:11:09

      So it hasn't been fixed...

      Carly- 2021-03-24 01:11:40

      We’re checking on our side. Please provide your username, user ID and your email address so we can contact you.

        "We’re still investigating. We will contact you via email once it’s fixed."

        idk what's up must be a big bug in their system or just them not wanting to do anything.

        I give up adios dudes

          Matt- 2021-03-24 17:08:06

          Hello. Thank you for your support on Webnovel and for reaching out to Webnovel customer support. How can I help you today?

          You 2021-03-24 17:08:38

          Why were there no new trial read novels last week?

          Matt- 2021-03-24 17:10:40

          Because the staff and editors was not able to find suitable works to be translated. They are continuing to search for one to be in the Trial Read. For now, please read other books. Apologies for the inconvenience.

          You 2021-03-24 17:11:33

          Will there be new trial read novels this week?

          Matt- 2021-03-24 17:11:49

          I am unable to answer that question. Apologies.

            They sent an email to me stating that the novels in voting will be released next Monday.

            They sent an email to me stating that the novels in voting will be released next Monday.

              LordInsanity I work with Chinese suppliers more than 10 years, and can tell that this is a very typical Chinese behavior.

                  It's already Wednesday. Basically all that happened is that they pushed us away with excuses for a week when all they needed to do was an announcement saying there won't be any trial reads this week. (Unless, they of course, don't add any this week). All the excuses were childish too - I found daily entertainment reading LordInsanity talking to that awful customer support that obviously wanted him to leave them alone. Reminded me of high school when I didn't do my homework and my teacher asked why. No customer support, the answer isn't "it should be up!", the answer is that your translators and editors' frankly don't care and didn't work. Truly sad that I spend money on this company.

                      LordInsanity waiting the editor to find suitable novels? The novels containing nationalism right?lol

                          f2p btw only nerds use money on this site

                          anyways there's tons of pilot novels with no chapters if you open on mobile

                          also there's those 4-5 novels like "I only know forbidden spells" and some more that have anywhere between 2-24 chapters released, and after the first four chapters it's all FP or coins to unlock....

                          They're really doing their best to push readers to aggregator sites

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