Hi guys,

Can anybody help me? I bought 50 stones an hour ago. The payment have been deducted but I still haven't get my stones. What to do??

    pwincess9

    If you encounter any problems purchasing or expending Spirit Stones on webnovel.com or the APP, please send the following information to service@webnovel.com through e-mail.
    Please include the following details: User Name, Account ID, Approximate Transaction Time, Amount, Paypal/GooglePlay/AppStore invoice. We will handle and resolve any issues within one to three working days (GMT +8). Thank you for your support.

    PS: Yes, it's the official response for purchasing issues...

        7 months later

        4ratu Hey, sorry for the late reply. I didn't get the stone until my next purchase, which was around a month later.

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