For many reasons, i havent login to webnovel app for almost 2 months, when i do, i found out that all of my spirit stones saving (roughly 500) is gone. Help.
Spirit Stone can expire?
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Yes Spirt Stone do expire every 30 days.
To be specific, SS last 30 days then it will expire regardless of how much you have. For example, if today you receive 10+SS then you have 30 days to use all 10+SS before it expire. But this is for bonus SS (the one you get for daily login+vote) I’m not sure about the SS you buy.
https://sites.google.com/view/webnovel-faq/Spirit_Stone
Read through that to get an understand of what's been happening lately. It's advsiable that you read the other sections as well, if you haven't been on in months.
This is what you're looking for:
How many types of Spirit Stones are there?
There are 3 types:
Spirit Stones. These are bought Spirit Stones that never expire. These are used after your 1st and 2nd type Spirit Stones have run out.
Bonus Spirit Stone (1st type). These types of Bonus Spirit Stones come along as a free gift whenever you purchase Spirit Stones. They have a 90 day expiry date. These are used before bought Spirit Stones but after your 2nd type Spirit Stones have run out.
Bonus Spirit Stones (2nd type). These types of Bonus Spirit Stones are given whenever you vote at https://www.webnovel.com/vote, spend power stones on a novel, or when you complete your daily check in. They have a 30 day expiry date. These Spirit Stones will be used first, before bought and 1st type Spirit Stones.
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Since this is a rather fresh thread, I'll ask here.
On 16th April, I have 833 Spirit Stones. I have been claiming daily check in and voting as much as I can to make up for the ones that expires.
On 21st April (today), my Spirit Stones' count is at 363. That meant I lost 470 Spirit Stones in the span of 5 days.
I have checked my Deposit & Consume History. On 18th, I lost a lot and I meant, a LOT of Spirit Stones on different intervals at the same time. If you're on mobile, it'll require three full page scroll down to cover the expiry on 18th. An expiry should not take that many times for one date.
So if you could tell me why this happens, it'll be highly appreciated.
CelestialFox Yep, that's a bug. Webnovel realised what happened and posted compensation for what you lost. You should be able to receive it in your inbox on the main Webnovel site.
Neverfire7 it's been two days and yet nothing in my inbox or my deposit history. The last spirit stone gift I received was 4 months ago.
If it got deposited, I should have the message or the deposit somewhere in my profile for record, shouldn't I?
CelestialFox Hmm... You didn't get this?
In that case, I suggest you take a screenshot of the expiry of your Spirit Stones and email suggestion@webnovel.com along with your User ID
Neverfire7 No, I didn't. And I believe, some others too in the original announcement thread. Thank you, I'll e-mail them.
CelestialFox I should probably mention that there's a possibility you won't get an immediate reply due to it being a weekend, but who knows... Maybe they'll reply? I know some of the staff check their notifications and stuff during breakfast and the weekends.
Neverfire7 Yeah, I know. Weekends and all... I'll wait till late Monday for a reply and if by then I still don't get a reply, I'll be screaming at the forum again.