I log in via Facebook and when i try it says "Error: App Not Setup: This app is still in development mode, and you don't have access to it. Switch to a registered test user or ask an app admin for permissions"

Device info :SM-G991U\12\31\5.9.6
IP : 2600:1004:104f:2563:9d97:57f0:431e:c745
Net TYPE : 4G
Public Net IP ：0.0.0.0

PING d25x7k9hnnctwc.cloudfront.net (18.67.76.67) 56(84) bytes of data.
64 bytes from server-18-67-76-67.iad89.r.cloudfront.net (18.67.76.67): icmp_seq=1 ttl=245 time=39.4 ms
64 bytes from server-18-67-76-67.iad89.r.cloudfront.net (18.67.76.67): icmp_seq=2 ttl=245 time=32.8 ms
64 bytes from server-18-67-76-67.iad89.r.cloudfront.net (18.67.76.67): icmp_seq=3 ttl=245 time=52.9 ms

--- d25x7k9hnnctwc.cloudfront.net ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2007ms
rtt min/avg/max/mdev = 32.814/41.733/52.925/8.369 ms

Target IP：18.67.76.67

  1. 18.67.76.67 time=90.107ms
    Traceroute complete

PING dou2jdphgxbfm.cloudfront.net (18.67.76.12) 56(84) bytes of data.
64 bytes from server-18-67-76-12.iad89.r.cloudfront.net (18.67.76.12): icmp_seq=1 ttl=245 time=31.0 ms
64 bytes from server-18-67-76-12.iad89.r.cloudfront.net (18.67.76.12): icmp_seq=2 ttl=245 time=49.6 ms
64 bytes from server-18-67-76-12.iad89.r.cloudfront.net (18.67.76.12): icmp_seq=3 ttl=245 time=40.9 ms

--- dou2jdphgxbfm.cloudfront.net ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2007ms
rtt min/avg/max/mdev = 31.086/40.546/49.646/7.581 ms

Target IP：18.67.76.12

  1. 18.67.76.12 time=75.505ms
    Traceroute complete

PING api.webnovel.com (49.51.20.22) 56(84) bytes of data.
64 bytes from 49.51.20.22: icmp_seq=1 ttl=51 time=57.9 ms
64 bytes from 49.51.20.22: icmp_seq=2 ttl=51 time=64.1 ms
64 bytes from 49.51.20.22: icmp_seq=3 ttl=51 time=74.1 ms

--- api.webnovel.com ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2008ms
rtt min/avg/max/mdev = 57.949/65.417/74.163/6.687 ms

Target IP：49.51.20.22

  1. 49.51.20.22 time=50.688ms
    Traceroute complete

PING yw.qdownf1.sched.apcdns.com (211.152.148.89) 56(84) bytes of data.
64 bytes from 211.152.148.89: icmp_seq=1 ttl=51 time=43.1 ms
64 bytes from 211.152.148.89: icmp_seq=2 ttl=51 time=30.9 ms
64 bytes from 211.152.148.89: icmp_seq=3 ttl=51 time=40.7 ms

--- yw.qdownf1.sched.apcdns.com ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2461ms
rtt min/avg/max/mdev = 30.900/38.291/43.196/5.323 ms

Target IP：211.152.148.89

  1. 211.152.148.89 time=71.438ms
    Traceroute complete

PING d1h93ath9j703r.cloudfront.net (18.67.65.89) 56(84) bytes of data.
64 bytes from server-18-67-65-89.iad89.r.cloudfront.net (18.67.65.89): icmp_seq=1 ttl=245 time=36.8 ms
64 bytes from server-18-67-65-89.iad89.r.cloudfront.net (18.67.65.89): icmp_seq=2 ttl=245 time=39.9 ms
64 bytes from server-18-67-65-89.iad89.r.cloudfront.net (18.67.65.89): icmp_seq=3 ttl=245 time=33.0 ms

--- d1h93ath9j703r.cloudfront.net ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2007ms
rtt min/avg/max/mdev = 33.026/36.609/39.918/2.820 ms

Target IP：18.67.65.89

  1. 18.67.65.89 time=72.538ms
    Traceroute complete

PING d1ektbkx3dqyyf.cloudfront.net (18.67.65.79) 56(84) bytes of data.
64 bytes from server-18-67-65-79.iad89.r.cloudfront.net (18.67.65.79): icmp_seq=1 ttl=245 time=39.3 ms
64 bytes from server-18-67-65-79.iad89.r.cloudfront.net (18.67.65.79): icmp_seq=2 ttl=245 time=45.4 ms
64 bytes from server-18-67-65-79.iad89.r.cloudfront.net (18.67.65.79): icmp_seq=3 ttl=245 time=35.2 ms

--- d1ektbkx3dqyyf.cloudfront.net ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2007ms
rtt min/avg/max/mdev = 35.295/40.043/45.473/4.186 ms

Target IP：18.67.65.79

  1. 18.67.65.79 time=92.602ms
    Traceroute complete

--The following is the Http request--
checkServer : https://idruid.webnovel.com/app/api/ping

duration = 79ms

ResultCode = 200

checkServer : https://ptlogin.webnovel.com/login/ping

duration = 344ms

ResultCode = 200

checkServer :

Sorry, network error.(-10014)

This error is due to Webnovel still having their app in development mode on Facebook. They need to change it and then this issue will be resolved.

My fellow readers I figured out the solution to this problem that has been happening for years. It just happened to me today, so what you want to do is try to login through email then press reset password. Thus Webnovel sending you a reset password for your email in which you created your Facebook from. I tried it and it worked. If there’s any problems just ask.

    @"VanTranFutureCorp" How I can t do it? I didn’t understand it.

      VanTranFutureCorp [account doesn't exist]
      it really need to log-in via facebook i can't reset password but it's working in mobile i think webnovel pc is the having problem

          It seems like this is going to take a lot of time to get this fixed cause some of my fellow readers have encountered this prob since 3 days ago, they also have the same problem be it pc/mobile

            VanTranFutureCorp Yep, it's work.... For those who don't understand his method, it will be like this -> 'Sign In' -> Click on the 'letter' icon -> Click on [TAP HERE] -> fill in your facebook's email -> reset your password -> login with your email and new password instead of facebook login.

              VanTranFutureCorp Unfortunately it doesn't work on my mobile phone. It says "email doesn't exist" when i entered my facebook's email, to reset the password.

                  It does work on mobile your basically logging through email instead of one click facebook

                  • JKi3 replied to this.

                    Sign in>click envelope icon>click on forgot password>enter your FB email address that you used>check email for password reset confirmation>setup new password>log in via envelope icon using your email and new password>success

                    for those who get confuse on the alternate method like me (I keep resetting and changing the password of my email and Facebook)
                    1st ask the online customer service and what account is your FB account bound to.
                    2nd DONT create a email account you'll just get fuk up go touch the Forgot password? Press here on the web novel not on Facebook or email (that's where I fuk up)
                    3rd change (or in this case create a new password) the password.

                      Web Novel Novel Ask