Updates June 10
Sorry for all the inconvenience caused and here are the compensation details:
- We will deliver the daily login reward to all users affected by this bug in the amount of the issue days.
- The continuous login in status will be completed as well.
Membership bonus coins: We will send the bonus coins by daily login to all members affected by the bug.
All compensation will be issued within 7 working days and appreciate all your understanding and support.
Dear users, we located there is an issue with Facebook account these days. If you fail to log in, please provide an email to link with your previous account.
Anyone with this issue please click the questionnaire to continue: https://wj.qq.com/s2/10345496/583b/
Sorry for all the inconvenience caused and we appreciate your understanding.
Tips to enter your previous account:
- Provide your email and your username or user-id
- Click the "Email" option on the login page (shown in the pic)
- Click "forgot password" and insert the email that you just provided via the questionnaire
- Reset your password to enter your previous account
It might take some time to take effect of the connection between your email and the account, and we will try to deal with it as soon as possible.
We appreciate your understanding and cooperation and if there is still an issue in doubt, you can also contact us via firstname.lastname@example.org.