DaoistTl2KHp
Report the bug on webnovel discord. Webnovel staff member will help fix it but it will take time. As there alot people same problem. This person be live in discord at 9:30 pm to 8:30 am. Here the link https://discord.gg/U42yqFyqZB
Not getting my fast pass
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HinaHorani
How long do u think Ines fix bug as we both give our info last night? Today is day 7 it still not fix
MarquisofHell1 I don't know dear, we should ask her about it, and now I really hope that she will solve this problem as soon as possible, because now it has been 9 days
HinaHorani
Same. Day 7 not fix and behind novels I was reading. One Good thing did come like we getting FP we lost because if this bug.
@MarquisofHell1 I agree with you, I just informed Ines that our problem is not resolved yet, so I hope she resolves it soon, so that we can read our novels again, and I don't think we got the fastpasses that we lost in the meantime.
I also have same issues y'all have, too. I lost fast passes because of this. Please resolve it soon! ;___:
kiitkat
Report the bug on webnovel discord. Webnovel staff member will help fix it but it will take time. As there alot people same problem. This person be live in discord at 9:30 pm to 8:30 am. Here the link https://discord.gg/U42yqFyqZB
Day 8 still not fix
Day 10 and still not fix
Still not fix
DaoistJHEy0Z
Report the bug on webnovel discord. Webnovel staff member will help fix it but it will take time. As there alot people same problem. This person be live in discord at 9:30 pm to 8:30 am. Here the link https://discord.gg/U42yqFyqZB
8 days
Grand_Dao1 we got our fast pass but it seem deposit cant receive any notification and we lost our fast past because of this problem but there record about our fast pass consumption is still run normaly
it deleted like 12 fastpass from me even when it hadn't hit those 7 day marks wtf, and now no fastpass. smh
Tahes
Report the bug on webnovel discord. Webnovel staff member will help fix it but it will take time. As there alot people same problem. This person be live in discord at 9:30 pm to 8:30 am. Here the link https://discord.gg/U42yqFyqZB
Day 9 still not fix
MarquisofHell1 same here
Did everyone everyone got notification from webnovel said something about violate?
MarquisofHell1 yes, in the inbox... i think it's for all reader.
But i still don't have my FP and i want to know what they mean by unothorized method... because if opening the app and simply reading cause this it'll became complicated.
Day 10 still not fix
DaoistTl2KHp i just it too. What do they mean to unauthorizes tecnique and methods?? so it mean its readers fault?
Same no fast pass . Web novel. réponse is about the unauthorized tecnuque and method though
I dont understand. I just read and do mission.
compv same
I don't understand why they don't just make a update for all users. Why would someone have to fix it for every person that reports a problem. That's just stupid in my opinion.
so I messaged the help with a live chat and they said once u have that inbox letter that u will never be able to get rewards again and they couldn't even explain what caused this
Are the people running this app retarded? Wtf! It's not like you can cheat on this thing(app) so wtf is with that message? I thought it was a bug, but apparently this is done knowingly.
DaoistVeqc6J
I don't think that true. Most likely that person told u that to stop reporting to them. As alot people like myself keep on reporting this bug every day. U should report the bug in discord. I already post the link on here.
I also just meassage on live chat and they tell me that if we can't get the rewards and fast pass, then it means that we will never get the fast pass again in the future cuz we violated the risk control policy, but still their team will check my account and try to solve my issue and let me know by sending me email that if I can get my fast past again or not.
I just had some FP for the 1st time since 11 days i hope the issue is solved
HinaHorani
So we just wait like everyone in discord told us
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MarquisofHell1 unfortunately yes, this is the only opinion we have left now.
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So, no update?? and basically if they cant solve this then what? I Do NOT want to delete my account thank u very much. And MY fault( readers)?! How? Basically telling us to pay and stop readig free or something idk. But i dont have discord so i cant get help through that..
Tazmin
Discord is free
So I am not getting fast passes because I got a message saying I violated their rules but I haven't done anything differently than I have been for my entire time as a member?
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MarquisofHell1 discord is not working for me
HinaHorani
I was right we just need to wait. I am still able get points from reward. As will get fast pass not from check in, daily recommendation, watch video, power and energy stone. They most likely told both of u that for stop telling them about bug as they are work to fix it.
DaoistJHEy0Z
Are u on wifi? If so try again laster
MarquisofHell1 Yes you are right, I think they probably mean like this, and thankfully, me too getting point from rewards and daily recommendation.