AimeeLynn This is just wrong, websites like this are a scam compared to traditional forms of novels / books that have done fine and still do amazing with sales. They are better for the authors of good content for money and also better for the readers. It costs more to read here than outright buying physical books that tend to be better than any of the writing on this website by far anyway. Not to mention amazon is a thing.
What webnovel had going for it is a mass of bad / okayish novels that can be free. The best way to monetize this sort of system is through advertisements (like what the website started with and we where told was going to be the system), subscriptions (something they should do is add a monthly sub for like $5-10), and merch, they really need to do more merch for popular novels, posters, books and artwork can sell. Most of these novels are also Chinese, and not created for western audiences. They are just translating the work and selling it over here too, you no longer using the website and giving them money won't change anything. Western authors that have a decent product can just move over to amazon or publish their work as an actual book on top of the other 1/2 a dozen ways they use to make money.
When the website was created we where told this was not going to happen with how they monetize things, over time it has been changing. If I could buy the physical books for the novels I am reading I would do that, I'm not asking for free stuff. With webs novels system I would need to pay more for less content and the books I pay for are tied to the website.