Also having the same problem on the app.
Ariankentara

- Jul 24, 2020
- Joined Nov 23, 2017
Started reading many new novels, both professional and amateur work, as well as caught up on some of the original novels in my library when I purchased the subscription. Now I'm back to being stuck only reading 2-4 of my favorite novels for a chapter or two a day because I can't afford the high cost of SS versus my reading speed, and the bonus SS are barely enough to cover.
So sad that it's been almost a month since Webnovel announced this and we, the readers, have still not been provided with any updates or any clarification. This is very disappointing.
CKtalon I understand about the ones that started out free, but this has even happened with novels that I have purchased the chapters on. And before you ask yes I did go back and check my spirit stone history, I now have quite a few entries there showing that I have purchased the same chapters multiple times. This isn't the first time I have had this happen either. It's rather frustrating especially when half of the time the links to purchase spirit stones don't work. They don't work on either version of the app I have, internet explorer, or Google chrome for me. Ugh
I have had this happen to nearly every novel in my library and at least now I know it's not only me. Wonder if Webnovel will ever give us an answer on this or if it's gonna just get swept under the rug like almost every other bug and issue I've run into. The quality of customer service really sucks.
same problem, no spirit stone, back to lv 1 & empty library
Same problem