Webnovel.Forum

Is there a time estimation when this can be fixed?

I paid yesterday (more than 24 hrs) and I still am not at the level. Help! I just want to read!
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Order number: GPA.3367-7098-2469-66713
Order date: Feb 5, 2019 6:34:56 PM CST
Item Price
Elite Membership - Discount (Webnovel) $12.49

Monthly Subscription ‐ Auto Renews on Mar 5, 2019

Webnoveldeveloper where do I send the claim for not getting my elite status? And will we be compensated for the time we can't read?

Same but mine was yesterday