Someone plz help ! I just bought 500 spirits stone because of the new promotion where we're suppose to get an extra 500 spirit stone but i only received the usual 500 + 100 bonus spirit stone. I sent an email hours ago but didn't get any response. If it happened to someone else plz tell me what i should do 
Fail to buy SS? Tell us and we will help out!
Les_Mandarines i didn't get the promo ss as well.. Anyone else experiencing this? The rules doesn't state when we would be receiving the ss, it only says there would be 2 rounds..
WEBNOVEL_OFFICIAL I bought 2500 ss on the app through Google wallet for the promotion of doubling my purchase. I have not received the bonus 2500 ss yet.
I didnt get my extra ss for the promo either.
ririnn same here...
Me too
I'm in the same position for the promo- sent e-mails with screenshots- no reply yet.
xpinker they just replied me and they said that we would get the extra only if is the FIRST purchase ever . that means if we ever bought anything before we are not eligible for this promotion.
I feel as if i have gotten stolen because they didn't explain well 
Les_Mandarines Yup, they really didn't explain it well if that was truly the case.
@Les_Mandarines#
Les_Mandarines is it just me, or are we the only ones who didn't see the "(which means the first purchase since registration)" before this? I felt cheated uuurghhhhhhh so why the hell did they use word like "first purchase only" coz i thought u can only buy it once during the promo period. Can't they be clear and use words like for "INTRODUCTION TO SS PURCHASE PROMO - ONLY FOR FIRST TIME USERS/BUYERS" *rant goes on and on... 
Les_Mandarines They didnt explain well and used those words on purpose to trick us. This company always tries to trick us out of our money.
If anything sounds like a good deal from this company, think twice and check the forums. It's usually some kind of trick to get money off us.
sayman_2013 Hi,dear! Sorry for the late reply and thanks for your patience! Could you please send me your ID and provide more information about this problem for us, so our team can check it for you.
adila Me tooo 
WEBNOVEL_OFFICIAL
I just want to ask where can i buy the monthly subscription so i can read all i want to read???
Pls put where can i avail it???
WEBNOVEL_OFFICIAL hi web novel... i already buy 150 ss with google wallet... i get the 150 but i don't get the extra 150 ss u promise to give us in today event... sad... why u cheat me like this :(
I went on a 13 hour drive yesterday and listened to an amazing novel on webnovel the ENTIRE WAY. My recorded time of reading went from 100+ minutes to just shy of 300 minutes...ummm 13 hours × 60 minutes is 780 minutes....WHERE MY MUNITES AT?????!!!!!
WEBNOVEL_OFFICIAL The promo of buying and getting as much doesn’t work.