Webnovel.Forum

uPedrou If you used SS to buy them, it should be saved here, all you need do is tag @WEBNOVEL_OFFICIAL with a screenshot of the purchase.;,;.

DeJeL thanks for the answer, I will do that. But why does this happen? In total there are more than 600 chapters that got locked from all the novels that I read

uPedrou IDK... Some speculate that free SS chapter unlocks expire when the SS would, but that has yet to be confirmed or denied, so I doubt it as of yet.;,;.

basically, if they were free to read, you didn't pay for them, since the novel is premium now, you have to pay again

CKtalon Thank you for calling out that it was false.;,;. I will tell others if I see them making that thought.;,;.

soooo ... spending 4 SS did not count as spending SS to unlock ? all chapters unlocking by spending 4 SS will become locked again when they become premium .. ?

I try buying spirit stone but is not going I don't know why I really want to unlock a story
7

ogima Take screenshots of your purchase process until the last page which fails. Send them to service@webnovel.com

CKtalon
Since they are being asked to pay twice for the same product, how about a refund or a discount of 4 SS for the people who used 4SS to unlock the chapters hmm?

i also facing the same problem here for 2 stories...1 stories only use 4SS and has that ads option...the other 1 need around 12 to 14SS to unlocked it and it doesnt have that ads option...however its has been locked back when i want to reread it again for 2nd time...the latter stories i unlocked it with SS that i bought...free SS definitely not enough to unlocked this stories...

None of the chapters that I paid have the add option, all of them I have the proof of using the SS in my consume history and are block again. I emailed to service@webnovel.com I am waiting for their answer

Peacecraft i fail to see why they would need to refund ss that was completely optional to spend.

Dontlookdown I paid for chapters with in-site currency. I should have access to that forever. Instead after taking a break, I come back to locked chapters. Chapter I paid for. How am I supposed to refresh my memory or re-read for fun?

I happened to experience the same thing.. I had finished reading quite alot novels then when I got my time to read them all over again, the novel suddenly need to unlocked again.. So frustrating.. Seems being robbed again