@WEBNOVEL_OFFICIAL : I am not able to claim the points for first rating,reply and commenting in chapter for the day. SS not adding to bonus spirit stones..Please check and reply.

    Webnoveldeveloper
    @WEBNOVEL_OFFICIAL
    @Webnovel_Staff
    Hey I just paid for elite membership on Feb 16 but it is now Feb 20 and it is still not activated. On google it already started the countdown of my subscription...will i get a refund for those missing days or will you reimburse me for the spirit stones that i used those days?
    Id: 4300288042
    Username: Spaghettiz
    GPA: 3301-3776-4817-09223

      Webnoveldeveloper Why is there novels that can’t be voted... or more like a specific novel has no button for power stones? Is this a bug or something, coz my novel can’t recieve power stones. Pls fix or just tell me if its not a bug and there’s just a problem with my novel (DxD: Twins of Gremory)

          ReachZhaiTW at the time of this post in which i think around 1+day from your response and 5 days from my purchase and my premium is still not activated.
          i repost the information so you don't have to scroll up for it.
          ID: Overkill
          Order number: GPA.3320-2384-4141-07057
          Order date: Feb 13, 2019 9:36:41 PM EST

              unorthadox there should be an email reciept link to your google pay account
              just go to your email search for google
              it should show up

                  Webnoveldeveloper after the update, all my books are useless and can't read anything, it says error connecting to server and yet I have a good internet connection, only your app is acting up

                      ReachZhaiTW I have sent a message a couple of days, but my account is still not activated with the elite membership as well. I will repost the info again to avoid finding the info again.
                      ID: darksama
                      Order number: GPA.3360-1349-3148-44147
                      Order date: Feb 16, 2019 11:51:34 PM EST

                        @WEBNOVEL_OFFICIAL
                        @Webnoveldeveloper
                        @Webnovel_Staff
                        Thank you very much for your quick and efficient customer service! I've been dying to read some of these novels but I had no spirit stones and had to wait till my membership was activated. I'm very satisified! Thank You!
                        @darksama
                        @Overkill
                        PS...for others reading this your ID# isnt the name you go by but an actual Number which you can find by looking at your personal info ( or just click on your "photo" and it should bring it up).

                          @WEBNOVEL_OFFICIAL @Webnoveldeveloper @Webnovel_Staff
                          Please check your timer/clock for monitoring reading time. When it says for example it has 30 more minutes before reaching he next level, it’s actually not 30 minutes. It’s more like almost 2 hours. Please have it calibrated to how a timer or a clock actually works. Perhaps your definition of 30 minutes is equal to 2 hours... please clarify and fix this issue. Thanks.

                            Overkill I use iOS

                            Is it this 1:
                            Order ID:MKZTN3VTV5
                            User ID:4300870121
                            Username: unorthadox

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