Ryouha im also encountering same problem.. maybe their website is having a problem??

      I bought elite membership but it's still not up?
      ID: nurulsn
      Order number: GPA.3382-4310-2270-04868
      Order date: 15 Feb, 2019 9:48:10 AM SGT

        I bought elite membership but it's still not up?
        ID: Overkill
        Order number: GPA.3320-2384-4141-07057
        Order date: Feb 13, 2019 9:36:41 PM EST

          Webnoveldeveloper since the new patch, i had my webnovel app crash a few times, notably when i open it for the first time in the day.
          Might be because i switch tabs immediately, from explore tab to account (habit of going straight to earn rewards) or library tab.

          This issue happens more often in my android marshmallow tablet, and occasionally on my oreo phone.

              Hi, I'm not receiving ss for performing some tasks. After downloading the updated app I only receive ss for tasks that I used to complete on the old version. I don't receive ss for rating a chapter, writing a comment and also replying a comment. Please help, it's really frustrating.😭

                Kgaugelo

                Kgaugelo rating a chapter, writing a comment and also replying a comment

                this is clearly stated that you will get EXP instead of ss. then where that exp go? you go to your profile > tap my level.

                      Yuki_Qing
                      i think hover on your icon on top right.
                      click earn rewards
                      then accept the reward... or complete it
                      i think

                          Overkill thanks, yup that how and where we can earn the ss.i just want to tell her where that exp goes..

                            How does one get the first time discount thing for the elite membership?

                              Green_Person i already solved the problem. I can now see the unlock button by changing it to landscape view.

                                  @WEBNOVEL_OFFICIAL : I am not able to claim the points for first rating,reply and commenting in chapter for the day. SS not adding to bonus spirit stones..Please check and reply.

                                    Webnoveldeveloper
                                    @WEBNOVEL_OFFICIAL
                                    @Webnovel_Staff
                                    Hey I just paid for elite membership on Feb 16 but it is now Feb 20 and it is still not activated. On google it already started the countdown of my subscription...will i get a refund for those missing days or will you reimburse me for the spirit stones that i used those days?
                                    Id: 4300288042
                                    Username: Spaghettiz
                                    GPA: 3301-3776-4817-09223

                                      Webnoveldeveloper Why is there novels that can’t be voted... or more like a specific novel has no button for power stones? Is this a bug or something, coz my novel can’t recieve power stones. Pls fix or just tell me if its not a bug and there’s just a problem with my novel (DxD: Twins of Gremory)

                                          Web Novel Novel Ask