JrrGBaro
Sorry, we can't complete the membership right because we didn't get the correct callback for Apple's payment. The problem is a problem with Apple's payment process, we can't fix it, you need to go to Apple to pay for a refund.

https://support.apple.com/en-sg/HT204084

This address is the process for Apple to apply for a refund. Please follow the process to request a refund. This is a payment issue for iOS.

    ReachZhaiTW Hello.. I've tried to ask for refund, but Apple says i'm not "legible for a refund". Can you fix it?maybe in a couple of days?

      FUDGE IT, I INVITED THREE NEW PEOPLE AND I CAN'T RECEIVE ANY SS SAYING "FAILED REDEMPTION, ACCOUNT HAS BEEN SIGNED." . Can you help me with this. TY

        InfiniteRealm it's soo annoying that you invite but no SS is given to you..... WEBNOVEL should make it specific so when we invite we won't complain and get our SS!!!
        I successfully invited more than 7 people but didn't get a single SS 😭😭😭😭😭😭😭

          I completed my mission and claimed ss but theproblem is my sprit are not increasing...I want it back man......what is the problem

          I completed my mission and claimed ss but theproblem is my sprit are not increasing...I want it back man......what is the problem

            Dechenom do you mean claimed ss when you do post a chapter comment, rate a chapter, post a review & post a reply, is it? you will never get ss from doing those, you will get EXP. it already clearly stated in the app and website. you only get ss when you watch the video, first voting with power stone, first vote with energy stone, check-in, etc.

            JrrGBaro Go to Apple support website and find the email our support button and send them an email saying that the Developers are tellling u to take a refund they will happily refund u

              @Webnoveldeveloper i honestly have to ask how much crack have you been smoking $33 Cdn is fking ridiculous for a reading app seriously i like this app but make it at least $13 or something because i dont even pay 30 for all my other subscriptions.

                ReachZhaiTW This is what Apple replied when i ask for refund. ["We've determined that your purchase does not meet the conditions for a refund."]

                  if i subscribe a premium membership with the app, can i then read (and use it on my computer (account wide)) or does it strictly work with my device? I don't mind the sub, but i'd rather be able to read on my computer if i want and as much as i want.

                    Please do something about the SS for invitations.... it's very frustrating

                    1BrickToRuleThem I downloaded the app on my phone just to get the subscription option. Within a short time, I was able to read on my computer. I didn't get any notification on the computer when it started; chapters just appeared without a SS charge.

                    Eun8 I had problems with the picture too, I changed it from the PC, in mobile devices was impossible for me.😭😭😭😭

                      whats going on ? all my books go back to square one and i even register like its the first time.and the most annoying part is that all my spirit stone 500 plus stone vanish like it never happened.whats going on guys?!!
                      we all know how its hard to save some stones
                      it seems the app it self auto rebooted.

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