CKtalon
what I watched the ads I only watched the ads on the release day
i even made comments in here about why I got washing machine ads .....for like 4 weeks plus
so don't give me that also your own data you emailed me doesn't cover the dates which it should have
.so yeah that's called not looking at my data and that is covered by the EU law
looks like you don't, in fact, understand it and only now you talk to me
what about my to questions from the other post ... like what number ssm got a lock from as others aren't locked under 100
mine are 53-80/81 ish ..and by your own comments in here under 100 is never normally locked.

but you just blanked that when I asked and skip that post to answer the guys below

plus you can't even back up your own comment unless you can show me that data you lost as you DON'T HAVE IT, if you show me that data
I'll be happy to say I'm wrong but you only data you have that inc ad data starts 200 after my locked chapters .....

you keep saying I didn't unlock that SHOW ME ......
but once again I say you can't as you don't have the data that far back and that's YOUR FAULT NOT MINE
show me and I'll even happily say I'm wrong in here in a post ......
but it would be very odd if you could as you posted
you as you said you don't have the data

CKtalon plus its odd that others that logged in to the same book and watched ads didn't have theirs under 100 locked

    CKtalon

    ssm start date :Mar 04,2017


    xls file sent by qi start date: with TKA 08/09/2017 01:23

    THAT'S 2 ( and that's not inc the time when we joined as you only added the profiles in afterwards) MONTHS MIN MISSING FROM RELEASE OF BOOK TO THE DATA QI SENT ME re-ad unlocking

    that's 2 months of YOUR MISTAKES MIN ( as I point out you didn't even have the profiles up until around July needing the signing in after beta )

    NOT MINE, unless you are going to claim the qi emails a lie and the xls file is a fake that qi sent me

    this is the start date QI sent me so how do you know I didn't unlock via watching ads...YOU CAN'T
    as even if my joining date was listed as July the ad system was there and still unlocked my stuff from before then and I was also in beta under a diff name

      Just tried with a new account and chapters locked for SSM start at 51. Which is where mine starts. Mine ends at chapter 84 with everything else unlocked. Now if I am following this correctly, I somehow spent over 1600 SS on the 400+ chapters since by using the skip ad with 4 SS button. Wow, I must be such a valued customer if so.

        oh and oddly I can even find the date I used the qi app and loaded it as its listed on google play as I was slamming you as the 1st release has huge problems due to the amount of data it was mining

        my comment is from early 2017 ...well be even the release of ssm

        unless your going to say google play store is lying

          DC123 yeah I can agree with that but before the release of the "new app" I had watched ads from 1 to the release before the locking, and even now I'm using stones to unlock the new chapters ...i have no problem with that
          but why is it that others that I know as I run and admin an 8k fb cn novel group
          who have those unlocked still, and this is after I told them about the book, i also have books in the missing time from my July profile data to the above qi emailed xls file above, locked > unlocked > locked > unlocked for about 20 chapters in other books , even in the xls file there are number mistakes on one book that they couldn't fix so made it a locked book to bypass trying to fix the error and CKralon was the one who told me that
          and its not like I've not spent money as well to unlock and gift

          and look at all the problems and errors with the elite sub ....
          people are being refused refunds by apple even after qi telling them to get it from the apple

          the whole way the site is run like a joke, they've lost data which even with CKralon saying it doesn't matter, yet it seems he's never read it as under the rules

          1. You can challenge the accuracy of personal data held about you by an organisation, and ask for it to be corrected or deleted. This is known as the ‘right to rectification’. If your data is incomplete, you can ask for the organisation to complete it by adding more details.

          2. You have the right to find out if an organisation is using or storing your personal data. This is called the right of access. You exercise this right by asking for a copy of the data, which is commonly known as making a ‘subject access request’.

          I used 2 and they sent me an xls file from QI support, but it shows that they don't have full and complete

          and I can now use number 1 = my ‘right to rectification’.
          If your data is incomplete, and it's not
          ( which it is due to a min of 2 months missing as shown by qi themselves not counting beta time )
          you can ask for the organisation to complete it by adding more details.

          ( ie give me back my missing data as in chapters I unlocked)

          but it seems CKralon doesn't, in fact, understand this simple fact as I can show easily from the above that a min of 2 months is missing data ...
          and being in China doesn't matter I checked before this started
          I also have google data from my saved g+ dev's account showing logging info and other dates I've been on the site for longer as I beta tested on a diff accounts

          and I know that will take time, but if I get bored I can always read everything on other sites for FREE but don't wish to oddly as i believe qi should make money but not rip people off
          the thing is sometimes showing goodwill goes a long way...
          but being problematic will corse bigger problems

          and I say this as someone that runs an IT company and is fully gdpr compliant as I do it for other companies

            Pizz Seriously? You are still harping on SSM? Every book locks chapters at different numbers. 100 is just a general rule of thumb, not the absolute.

            Ads only got introduced 31 July 2017/early Aug 2017. That doesn't mean the ads for SSM was turned on during that period. It was a staged rollout for different books back then.

            That means there is NO WAY for you to watch an add to unlock anything from Chapter 51 up to wherever the book actually started having ads, which is why they are locked.

            Your date of 08/09/2017 of TKA matches that, as I said, ads started rolling out around 31 July/early Aug. So that's why there aren't any records for you because there was just no transactions possible prior to that.

            You will need to provide proof of any inaccurate storage of data if you want to put up your claim. Just "I remember" "I think" doesn't count.

            My point here is that I'm using facts to determine why it's impossible for you to have chapters unlocked which you keep erroneously imagining that you unlocked them simply from your memory of something that happened 1.5 years ago.

              CKtalon So let me get this straight. We weren't given the option to watch ads at the time so we are not allowed to enjoy the benefit of having the chapter unlocked?

              Firstly, you know, the main reason why the unlocked chapters from the ad system era carried over was to allow the legacy readers, aka the ones who read and supported the website from the very beginning, like me, to enjoy some benefits, for popularizing the website. Unless I am mistaken somehow.

              Secondly, the chapters only locked AFTER I started using the Webnovel app and synced. I know this is the cause of the problems because I was reading both novels just fine on the website until I synced with the APP. SSM and Gourmet Food Supplier had most or all chapters just last month LONG AFTER THEY BECAME PREMIUM except the latest daily ones unlocked. UNTIL I SYNCED with the APP. Please read the words SYNCED and APP.

              Thirdly, you still haven't addressed the fact that I somehow managed to read the chapters WITH ADS AND SS, and still have them lock themselves. You can say provide proof but honestly, the novel had ads over a year ago and I read them over a year ago. How do I prove something that you deleted yourself, since you only hold on to 6 months worth of history? I feel like the fact that the chapters are randomly locked and unlocked should be proof that there is a problem here. I mean, I can't exactly read a chapter with ads, then read the next chapter with no ads, then read the next chapter with ads again?

              I do appreciate that you are taking your time to explain these things, but your explanations are not reasonable. You say you can't fix the problem, so direct us to someone who can?

                CKtalon and in your own words in here your system is screwed by the rolling ad system,
                it's not only ssm but its the only real reason I bothered to spend money on your company but after looking at the xls file and as it happens i know where I was for the last 2 years plus ...
                working from home after an op and not even leaving my house,
                so at 4/5pm most days unless I was remotely working on the same pc ..
                i would be logged in to this site reading or remotely working on my hosting server on my pc

                so please don't give me that you don't know where you were 1.5 yrs ago,
                unhappily I 100% know where I was and still there due to the recovery time
                may be that's why I read novels

                  and in that time I was beta testing your 1st app, I also was posting on your 3 facebook sites you closed down due to all the bad comments, I was also on novel forums reading and screenshotting you CSR posts and talking to ggp before he sold it to you guys and I happen to know WW + vola and a lot of its tl'er as they happen to be in the FB group I run

                  i can happily go on about most on the last few years as I've only been online as that's my life
                  work and novels....or I'd have gone mad not being able to go out

                    Pizz
                    The system isn't screwed up. It's just the way it is. People who supported early on have the chapters unlocked for them permanently. Those who just read without making any transaction didn't do much. What they do beyond the reading activity is beyond the scope of this conversation.

                    The fact that you stay at home all day really isn't proof that you actually did an unlock either. Were you reading the same books every single day. Or were you saying, "I'll put book A on hold, I'll read book B,C,D,E,F,... today"

                    So after saying all that you've done, what do you exactly want? Brownie points to have those chapters unlocked? I've done way more for Webnovel, and I also have the same chapters locked. It's all about fairness to all. If you want, you could become a Facebook moderator and gain free SS. It's really up to you.

                    But you keep wavering between "My memory is definitely right/data is wrong" and agreeing that it was the way the ad system worked that screwed you. I have no idea what's the point. The system is working as it is.

                    No I just happen to WATCHED THE VIDEO's which you have said it meant we used the unlock and paid for the 4 ss to get the chapters,
                    I just want, what I did
                    and you are the one that can't seem to see that and if it was only me...
                    then how is it there are so many people with the same problem, and that not inc the huge apple one you have a the sec
                    the funny thing is it's not the 1st time I've dealt with a Chinese based company and, you know your acting 100% the same way they did when they tried to rip me off,
                    luckily I don't tar everyone with the same brush but you're getting close to it,
                    the funny thing is I got my money back then dealt with one that happens to know how to deal with people
                    it a pity as some are really good and some are in qi's vain
                    and at every comment ever you've only said it not you ..well I find it odd if it's not you
                    and then you come out with that do you remember every bit ..
                    do you...
                    hmm, it seems not
                    as you said in your own words when you pointed out that you didn't even remember due to staff who the added system worked...
                    so if you are unsure you can check your own words, not mine ...
                    and you even said you had to remind the dev's once again your words, not mine ...
                    and you have the rudeness to ask me if I can remember what I did 1.5yrs ago after telling me you felt sad in a few posts before suddenly remembering about the rolling ad system and your new devs didn't even know about it pointing that out to you again..
                    we'll it seems mines better than yours as I keep records and backs up of even my phone records and texts
                    as I have to by law due to my company's type
                    and you wonder why I don't, in fact, trust what you say and the data from the QI reading unlock data your company support emailed me as there are a lot of things no just showing up once but all over just like that 1st photo with 2x unlocks via watched ad's for the same novel on the same time and data
                    and I've found skips and more unlocks one for 3 unlocks for the same chapter on the same day, then whole weeks just have gone..not the odd day BUT WHOLE WEEKS GONE and just from 4 novels worth of chapters once again who should I trust just your word or qi data that does go against what you keep saying and also whole months missing from my profile data that can't even be checked as you don't have the data
                    but you're a 100% SURE YOU KNOW IT'S OUR MISTAKE,
                    HOW WITH ALL MISSING DATA YOU CAN'T EVEN BE SURE AS YOU'VE ONCE AGAIN SAID YOU DIDN'T KEEP IT
                    oddly computers only deal with facts and logs
                    yet you can't show any full ones and you only want me and others to take your word

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