• Qidian Official
  • 【Important Announcement】Monthly Elite subscriptions adjustment

I got massage from Google play today stating that they already deducted money from me. Can I have refund. Please include in your announcement the readers have to cancel their subscription to avoid the auto deduct.

    AiHikari
    They did, if you read their post, it is in bold text at the bottom
    They also said they would refund members for it... I would rather pay and get another month myself tho.... sigh

    If all the chp that i already read while i;m in my elite member subcriptions got lock, there at least 5 novels that had 100 or more that already release in my 3 month subsciption. If it got lock again, i feel cheated. -_-

      Webnovel/Qidian... It really isn't difficult to send out an email informing your subscribers of the changes. It's really disrespectful to your customers and really bad customer service. People have options. You aren't necessarily one of them if this kind of behavior continues. There are thousands upon thousands of novels out there to read. Think carefully on how you treat your customers.

      I spend around 2 hours looking for resubb membership .... well i just started using this app one month ago
      Well i just finished reading this novel untill end of the last full volume :] i hope that membership is coming back soon
      not gonna waste money on bying randomly stones cause this novel is filled whit cliff hangers

      Cadh20000 i have used webnovel for one month and all that time i was subbed now that they removed it i maybe need to think of going some where els
      Luckily i had time to get hooked up to only one novel :]

        I was charged this morning for April but my account still show it will expire April 4th ?? Do I get a refund or does it get extend for the month of April I'm confused

          Since it took the money out for the month of April, is it possible to extend the membership by a month or am i just getting a refund instead? Either one of the ways work for me. Thank you in advance @WEBNOVEL_OFFICIAL

          When will the new elite subscription be released? This move Webnovel made sucks. I was enjoying all the different novels and comics I could read. Please bring make elite subscription. It hurt paying 25 dollars a month but it was worth it to read all the different novels.

          So when the new subscription come out?

            Zatara I would love this system. Take it one step further and add an even lower option that only unlocks one novel.

            Bad form not sending out an announcement via email or putting a banner in the app announcing the change. If I hadn’t gone to check on my subscription, I wouldn’t have known it wouldn’t be renewed.

            Suggestion 1 - Give us the option to pay for all chapters of the book all at once. Not just the translated, but all the chapters to come as well. The price for the entire title shouldn’t be higher than print version of the book since it’s ebook.

            Suggestion 2 - Tiered subscriptions as mentioned above.

            Suggestion 3 - Lower the chapter SS costs (no more than 5 SS per chapter) or give us more SS for our money (5000 SS for $5). No ONE book should cost $70-$200 to read. For titles with over one thousand chapters, their readership will tank if you go pure SS without dropping costs of SS and the cost of chapters.

              I will not buy any ss as it is multiple times more expansive to read monthly then a elite membership subscription was. I was just going to renew my subscription just to find out there is none. I looked, couldn't find it, came to forum to see if there is any news regarding elite membership only to find this...

              Booker23de but wouldn't they be making more currently by just making us pay 12-18 stones per chapter to unlock content then only give out ~5 stones daily.

              essentially offering them to reduce price is unlikely to work as we can not stop all readers completely from paying into the system as long as 80% are still dumping money into the non membership model they would be making tons of cash back without having to do any work or investing anything

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