I watched the same ad three times. I watched it to the five second cut-off point for rewards twice and the whole thing once, and no matter what, it didn’t even complete the mission, so there was obviously no way I could get the reward.
Ads aren’t paying rewards!!!
Facing same issue. Wash ad to completely for 4 times but did not get reward
is everything breaking down today? you can't buy SS either
- Edited
outofsight you mean you cannot buy ss? Do try to restart the app after the purchase.
Still not getting SS for videos
Same issue.
New day, same problem!
Same. It is really annoying
I thought my device was bugging out. Is there a fix for this coming out soon or what? I’ve already seen over 10 ads and still waiting on my reward.
I watched the ad like four times all the way through and haven’t received a single spirit stone. I even waited ten seconds after the ad ended before closing it and still nothing.
Same!!! I watched ads for 5x yesterday and 2x for today and still no rewards
I even thought they combine the watch ads with those check in and bonus rewards until i see you guys have the same problem
I’m having the same issue - watching the video but it’s not crediting the reward.
Same thing happened to me yesterday. What I did was to just let it go and wait for few hours then watch the ads again and got the reward. It seems the cause was something regarding too many users watched the ads from the same region/country or your previous interaction with the ads. Looks like they don't want to suffer loses and give you reward if you never interact with the ads before and that they also have quota for max number of viewer.
Experiencing the same issue as well. Even tried at different time and watched the ad video multiple times
plz tell us
app version:
userid:
mobile info:
happend time:
app version: 3.8.5
userid: 2387666894
mobile info: iphone se
happend time: 3days in a row, only today i got this “video unavailable now, video inventory and rewards are based on location.....” when i get and watch the ads, still no rewards
No rewards for me either. I’m so tired of this. Got it last time but i have never missed a days batch of mission.
II watched countless ads already.... it wasn’t working since yesterday and still not fixed...
设备型号 iPhone
系统版本 iOS 12.3.1
客户端版本 3.8.5
用户网络类型 wifi
用户id 4081936263
I’ve cleared cache in the app, restarted the app, closed background apps, and restarted my device. Still haven’t been able to redeem the watch video reward or the multiplier since yesterday.
ReachZhaiTW is there any update on this, or is it still being looked into?
I have same issue, “Watch Video” does not give me SS, I watched it 5 times. Still don’t work.
App version: 3.8.5
Userid: 4302278866
Mobile info: iPhone XS Max
Time: 22/7, 8AM