I've been having this problem since tomorrow, basically the ad does not load even after pressing the play ad button, and even if the ad plays I have to play multiple ads to open the chapter. At first I thought it was a problem with my internet or something but everything else works just fine.
Has anyone been having a problem with ads not loading
Grand_Void_Daoist I too have the same problem since yesterday, it's frustrating
Grand_Void_Daoist Yeah, it has happened to me for a long time and I just use Spirit Stones or exit and re-enter. Also, are you using Android, IOS or Website? @Clarkie
Tugster I'm using android
Tugster exiting and reentering does not work for me I just have to keep on spamming the play button till it plays
Same pb
Well... this is really bad timing because they just went on holiday... @dapenggaofei, however, does frequent the forums quite a bit so hopefully, he'll pass on the message to @Zhangdroid or @ReachZhaiTW... don't expect anything to be done for about a week though
Grand_Void_Daoist
Do you use the latest version? Please tell me your app version and your android os version, thanks.
shllove :open_mouth: why are you still around Shllove? I thought everyone was on holiday
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Neverfire7 In fact, today (2.13 UTC+8) is the last work day for us before Chinese Traditional New Year :)
Grand_Void_Daoist Me too last week
dapenggaofei yay!!! have fun you guys :)
enjoy the new year
shllove yeah I am using the latest version of the app, and my android os is 6.0
Miya Thanks. I can enjoy the Chinese Webnovel at home.
No I never encourter
Grand_Void_Daoist guys the bug seems to have gotten worse, now no ads load at all, I have to always use spirit stones to open chapters. Sometimes there is an error message saying failed to load reward ads but most of the time there is no message, no matter how much I press the play ad button no ad loads.
Grand_Void_Daoist maybe u can post the screenshot, btw the staffs still on vacation
Same here huhuh
Need further maintenance guys
The ads seem to be working today, though I still have to spam the play ad button, at least the chapters are opening.
The problem seems to have solved, though the ads are still a bit buggy as I often have to watch multiple ads to open a chapter.
I experience this too. The ads are not loading at all. Because I am impatient, I just click on the spirit stones to get it over with. 'Surprisingly', it's faster to use the spirit stones. I am mostly reading in the mobile app using my android phone. This issue does not occur in the web though. Thank God.
i've experiencing the same problem these days.... hope that they will fix it soon
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Me too, Hope they fix it soon.
I've had this problem off and on since ads were introduced (IOS) sometimes, especially lately it takes up to 2 hours to get an ad to play its video. Most the time it just skips he video and therefore doesn't unlock the chapter.
Its good now for me.