I have same problem too for my third novel: The Excced System. Can someone please fix this? here's the link:
My Novel Can't Receive Powerstones?
CKtalon Please help me, CKtalon-sama! My novels has some problems:
1. Kumpulan Hasrat can't be searched
2. The Exceed System can't be searched and given powerstones
Can you fix this, please~?
CKtalon
This is the link to Kumpulan Hasrat:
https://m.webnovel.com/book/13090758906702505
CKtalon
And this one is for The Exceed System
https://m.webnovel.com/book/13424027106820705
EraaanFairchild
I do feel the same my book Nico who was published by November got 103k read already , I join the elite program too so I can read as many books as I can but then again one day no one can vote for my story I did replace it before it was on romance section but now in realistic fiction today I experienced again that I can’t vote for my own story and last week a reader of my book too is complaining that she can’t read my book. How can an author succeed or be known if this keeps on happening?
Can somebody tell me why this bugs isn’t fixed yet?
MLTALCANTARA Because you used a Chinese/Korean/Japanese word character in your story, putting you on a ban list. It's not a bug.
ThatBearOverThere Give links to the book.
My novel can't receive power stones either!! A little help here
https://m.webnovel.com/book/13397428605671805
CKtalon help plss!
CKtalon
CKtalon-sama, thank you for your help very much! (_)
My book, The Excced System can receive powerstone now.
6 days later
@CKtalon Hello I have a problem with the power vote of my book can you please fix it? Thanks.
https://www.webnovel.com/book/12879426706827705/The-wish-of-the-dragon
Thank you CKtalon for fixing my novel 
5 days later
CKtalon My book needs to get votes here: https://m.webnovel.com/book/12658489805417905
I have been having the same problem since last two weeks ago also. Is there any way to fix this?
https://www.webnovel.com/book/12930262906068405/The-Magnolia-Beauty
7 days later
7 days later
CKtalon
Please I can't vote on my story and other people too are complaining that they can't vote please help me
https://m.webnovel.com/book/13487913006029105
That's the link
CKtalon
Please I can't vote on my story and other people too are complaining that they can't vote please help me
https://m.webnovel.com/book/13487913006029105
That's the link
Yikes. Now that I've joined the bandwagon of locked Power Stone Vote novels, I'm wondering if maybe only a certain number of chinese/korean/japanese characters should get banned. Having just a few, not enough for a sentence, makes the whole process tough....
But then again, it's my fault. T_T
Hoping for a quick reply to where I contacted admin....