Webnoveldeveloper i notice for some of the story, I actually had purchase and unlock that chapter before. But when I come back to read again, the chapter is lock. Why? Is this part of new updates?

    @CKtalon @ReachZhaiTW @Yuren_Liu @WEBNOVEL_OFFICIAL @Webnoveldeveloper. Sorry for tag. Sleep_yhead tried open her novel in library but cant opened just change to top which novel clicked. I make open random novel from homepage mobile app it cant read. I tried Clean cache, re login in her mobile app seems cant fix it. Please what should we do to fix this problem. Thanks

    She can read comic but cant read novel. Can open title novel but cant open "read now"
    Are this is important update?

      UnknownAcry novel entered premium"" please what is premium and how do I know that a novel has entered premium?.

      • Skaz replied to this.

        Ourmummy When it is premium you must pay for the chapters. The more words in a chapter the more ss it costs.

        Is there any chance to get the actual website to be able to get a premium feature? I don’t know why but I do most of my reading on my iPad and I much prefer the site over the app.

        "However, we do have a small number of users who have subscribed to our Elite membership who can't have their elite status activated. Please provide the following information:

        Google Pay Ticket/Apple pay Ticket (which is in your email when you made the purchase)."

        So where do we send the information to have it looked at? and is there a support group rather then a Forum for these issue?

        I have read one of the novel "the world online" until around chapter 990 but today sudden all my chapter reset

        Please help is this normal or bugged?

          diamondjul You must download the app for android or apple and than in the profil settings is the button for elite membership

            @Yuren_Liu @ReachZhaiTW Webnoveldeveloper Hi. Sorry for the tag but i am experiencing the problem with the elite membership as well. It has already been 5 days and the elite membership status have yet to appear in my account. I am using an iphone 8.
            my Id is : 4303916704
            my order id is :MT0GJ9F352
            my document number is : 111256741681
            my order date was : 9 March 2019
            Please help me thank you so much

              I really want to buy the as but I don't av credit card please help me

                I really want to buy the as but I don't av credit card please help me

                  I really want to buy the as but I don't av credit card please help me

                    ReachZhaiTW Webnoveldeveloper
                    I'm checking to see if my complaint has been seen. It's been 9 days and I still haven't been given my Elite Subscription.
                    Id: 61046655
                    Order ID: MNX86YH0L5
                    Order Date: Mar 6, 2019

                      Dear Webnovel.com, Please seek professional help about your system, you are asking us for a lot of Money here and you are giving us with a very Poor quality service.

                      Web Novel Novel Ask